• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Will TCSI

    Question How to find? "WordPress versions earlier than 3.7 were detected "

    I have received the msg in plesk " WordPress versions earlier than 3.7 were detected on the server", but no information which domains are using these outdated versions! With many domains hosted on this server is there a way to get a shortlist of which WP installations need updating? thanks, W
  2. Will TCSI

    Issue Client can't access sitebuilder.. "Permission denied"

    Hi wish to give a subscription client access to site builder... When i access his subscription via admin access, sitebuilder link works fine... However if accessing via created his user account access ( tried both webmaster and full administrator settings,, same problem) .. when you click on...
  3. Will TCSI

    Issue Finding domain named from ID number using command line

    I have a domain that was deleted through plesk but it has left behind confs ... ran a command to show the domain id , and showed up as per below.. My question is ,.. is there a command line i can run that pulls up of the domain name associated with this ID to be 100% sure before i run...
  4. Will TCSI

    Issue Redo a lets encrypt cert on a domain- wont allow me to remove and redo

    Hi I wanted to redo a lets encrypt cert, and tried to delete the install and start again, but plesk isnt allowing me to do so, anyone have any ideas how to do so? Please see attached pic... I tick the box to remove but it wont then let me do so... ta muchly
  5. Will TCSI

    Issue end user spam control button missing even when 100% enabled

    Have a domain on a plesk 12.5 on Centos 6.8... A client has just noticed that when his email users went to edit their spam settings, SOME of the email accounts had no spam option available, while others do.. I have checked they are ALL 100% enabled... even tried disabling/reenabling a few...
  6. Will TCSI

    Issue client account holders dont seem to have any overall spam control.

    I have created plesk accounts for clients, at webmaster level and then even upgraded it to administrator level for a subscription when they requested that they be able to white list some domains that spamassassin was blocking. I can do that server side wise for whole server, and I think...
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