• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Question Meltdown & Spectre on Ubuntu

    I'm running Plesk 17.0.17 on Ubuntu 16.04.3. My ISP sent out some info on Spectre & Meltdown urging everyone to upgrade their systems... problem is I can't make heads or tails out of the information. I'm about a far from being a Linux guru as one can get! My question is this. Will the system...
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    Resolved incoming email stuck in queue - deferred

    I have a server running Ubuntu 16.04.3 and Plesk Onyx 17.0.17. Recently all email incoming to the server has stopped functioning. Upon investigation I found that all incoming mail is being held in the queue as deferred. Messages in queue: 788 deferred, 0 held, 0 incoming, 0 active, 0 corrupted...
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    Resolved Plesk 17.5.3 requirements?

    Hello world. I'm running Plesk Onyx 17.0.17 on Ubuntu 16.04.3 LTS‬. I'm running PHP version 7.0.22 on all of my websites. Plesk is telling me that I should upgrade to the latest stable version, which is 17.5.3. I've been trying to anticipate any problems before I attempt this, and somewhere in...
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    Resolved Update Stuck

    I logged into Plesk today and it said there were 37 updates that needed to be installed. So I clicked on update and after an hour it still said it was updating. So I decided something had gone wrong and tried to open Plesk in a new window, but I can't get in and my server seems to be completely...
  5. C

    Resolved notifications sent to non-existant email address

    OK, this seems like it should be simple but... I'm running Plesk Onyx v17.0.17_build1700161028.14 os_Ubuntu 16.04. For some reason, all of the system update notifications get sent to root@server.mydomain.com rather than to the admin email address. Since there is no email at...
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    Resolved Plesk Update Fails

    I got a message that Plesk update failed. I looked through the log file and found several lines that said: E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem So I ran 'dpkg --configure -a I get this: Processing triggers for ureadahead (0.100.0-19) ...
  7. C

    Resolved SMTP port 25 not working?

    I have a vps running ubuntu 16.04 and Plesk Onyx 17.0.17. When I set up email accounts through Plesk (which is using postfix and dovecot) I have trouble accessing the account through the MS Outlook 2007 client. The only way I've been able to make the outgoing mail work is by connecting through...
  8. C

    Resolved Admin Password & Root User Confusion

    I have a vps using ubuntu 16.04 and Plesk Onyx 17.0.17 - the vps came with Plesk installed, and the password I got from the provider (1&1) works both for logging into Plesk as Admin and for root access through SSH. It does NOT work for logging into SSH as admin. I'm a little confused by this...
  9. C

    Resolved Hostname Confusion. Subdomain? Reverse DNS?

    Plesk newbie here - running Plesk Onyx on Ubuntu 16.04. I'm setting up a vps server and I didn't understand what Plesk was asking me when it asked for a hostname the first time I logged in. So I just accepted the default which was localhost.localdomain. But it seems this causes problems with...
  10. C

    Resolved Parse html as php with ngnix as reverse proxy

    I have a new virtual server running Ubuntu 16.04 and Plesk Onyx running "PHP 7.0.13 by OS Vendor" as "FPM application served by Apache" (which I think means that nginx is configured as a reverse proxy to Apache meaning that php files are served by apache but static files are served by nginx, but...
  11. C

    Resolved Can I FTP into vhosts directory?

    I've got a virtual server running Ubuntu 16.04 and Plesk Onyx. I'm a Plesk newbie so I'm still trying to figure out the details here. It looks like the only way to create an FTP account is to create it for a specific domain. I've got about 8 domains on the server and I'd like to have one account...
  12. C

    Resolved FTP not working

    Total newbie here. Just got a virtual server running ubuntu 16 with Plesk Onyx. Everything's great, but I can't make FTP work. It's not an issue with users or passwords, I can't even make an FTP connection to the server. Tried with both Windows 7 FTP client and Filezilla, but neither works. I've...
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