• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Eoin Redmond

    Issue FTP Problem

    Plesk Version: Onyx Version 17.0.17 Update #58 CentOS Version: Linux 7.5.1804 (Core)‬ Hi guys, FTP recently stopped working on all domains on our VM. Both Filezilla and CoreFTP no longer work. Both clients seem to login OK but fail on the following command... Error: Failed to retrieve...
  2. Eoin Redmond

    Resolved Email Problems Using Let's Encrypt

    Hi, The default self signed SSL that is created during the Plesk installation expired today so we used Let's Encrypt to secure Plesk and mail... The problem is that now we cannot send or receive email over SSL on any domain on any email client - the error from Thunderbird is... We're...
  3. Eoin Redmond

    Resolved Migration Issue - Email/Gmail

    Hi, We migrated a subscription from Plesk 12.5 to Plesk Onyx and we've ran into an email problem. Our client uses Gmail as the their email client - setup to send on port 587 via TLS. While they can still receive email they cannot send email - Gmail returns the following error... The...
  4. Eoin Redmond

    Issue SSL Related Error in Plesk

    Hi, We added a sub-domain in Plesk and then added an SSL to the sub-domain using Let's Encryt however we then realized that we had added the wrong sub-domain so we went ahead and deleted it - now we are getting the following error in Plesk... New configuration files for the Apache web server...
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