• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. UnS3eN

    Question Automate FTP Backup settings for domains

    Trying to figure out how to automate backups to FTP for each new domain. As it stands, the only way I can see is doing it for each domain manually: go to the domain, click Backup & Restore, add remote storage settings, schedule backups. I was hoping there was a better way of automating it so...
  2. UnS3eN

    Issue WP Toolkit Timeout when cloning sites

    WP Toolkit cloning no longer working. Instead we're just getting a timeout: Task is not responding: id=7945, pid=26158, type=ext-wp-toolkit-clone-instance, currentStepProgress=-1, currentStepText=, initialTaskParameters=Array, isRestarted=1, publicParams=Array...
  3. UnS3eN

    Question Plesk Migration not picking up backup settings

    I'm migrating Plesk Obsidian from CentOS 6.10 to Alma 8.5. Having trouble with a couple of things: - Some site databases are located on a dedicated external MySQL server. When migrating the subscriptions, databases get migrated to localhost. How does one go about skipping the database migration...
  4. UnS3eN

    Question Global nginx access log format

    I'm trying to change the default log format with immediate effect across all sites and can't find where to do that safely
  5. UnS3eN

    Question Application database settings

    Migrating databases from Plesk machine to a dedicated server. Copy database, create user, change the connection settings for the site - site works fine. The issue is that Plesk interface is not allowing me to delete to old locally hosted database. The Remove button is greyed out and it's says...
  6. UnS3eN

    Issue nginx passenger config error

    Hi guys, Wondering if anyone could point me in the right direction. I'm getting the following error on my Plesk panel ever since Obsidian upgrade (CentOS 6.10): Error: New configuration files for the Apache web server were not created due to the errors in configuration templates: nginx...
  7. UnS3eN

    Issue No FTP (proFTP) access after 17.8.11 upgrade

    So, I updated the server to plesk v17.8.11 last night. Ever since I can't connect to it over the FTP. More accurately, I can establish the connection, but can't get the directory listings as the connection then times out. Filezilla log: Status: Resolving address of plesk.domain.tld Status...
  8. UnS3eN

    Resolved fail2ban timeout when starting jails

    Hi guys, Having trouble loading more that 2 jails - fail2ban times out when starting. There are just too many logs to read. I need to increase the TimeoutStartSec value, but I can't find where this should go. As per Fail2Ban hangs on start: Action already exists or fail2ban.service start...
  9. UnS3eN

    Resolved Recompiling nginx 1.13.6 for Plesk Onyx on CentOS 6.9

    A few months ago I compiled 1.13.6 for our Plesk server using a guide I found somewhere here (can't find it right now). It all worked fine until I needed to run an internal site on node.js. Turns out, the guide I used didn't include the 'passenger' module and now I'm trying to recompile it with...
  10. UnS3eN

    Resolved Can no longer access the Plesk management panel

    Hi Guys, Having a bad day here. As of this morning the user login page is no longer loading. I can see the page title and SSL cert loading but the page remains blank with "Waiting for plesk.domain.tld..." staying in the corner indefinitely. Happening in multiple locations, on multiple machines...
  11. UnS3eN

    Issue Custom nginx rewrite rules

    Migrating a WordPress site from an nginx-powered Ubuntu 14.04 server to Plesk Onyx 17.5 (CentOS). I've set the site to be served by nginx-FPM only (no proxy mode) and that seems to work. The issue is the legacy server has custom rewrite rules in the .vhost file and I can't get them to work on...
  12. UnS3eN

    Issue Really high TTFB as of late

    Hi Guys, Getting really high Time-To-First-Byte as of late. Sometimes over 40 seconds (even from localhost): # curl -s -w '\nLookup time:\t\t%{time_namelookup}\nConnect time:\t\t%{time_connect}\nSSL handshake time:\t%{time_appconnect}\nPre-Transfer time:\t%{time_pretransfer}\nRedirect...
  13. UnS3eN

    Question 2 nics, only one showing in Plesk panel

    Version Plesk Onyx v17.5.3_build1705170317.16 os_CentOS 6 OS CentOS 6.9 (Final) Hi, Have 2 network adapters on the Plesk machine - one used for incoming WAN connections (eth0), the other a management interface connected to (LAN). Only one of them is listed then adding IPs How do I get...
  14. UnS3eN

    Resolved Adding a LAN interface shuts down traffic on primary WAN interface

    Hi, My current Plesk installation is currently configured to have 2 WAN addresses via a separate vSwitch. I'm trying to add a second interface linked to my LAN vSwitch so I could access the LAN and the VPN from Plesk without having to go through the firewalls via an external connection. - eth0...
  15. UnS3eN

    Issue PHP instances running as non-existent users

    Getting a weird issue on ‪CentOS 6.9 / Plesk Onyx Version 17.0.17 Update #27. For some sites php is running as a non-existent system user and as a result we're having issues with folder permissions. [(15:48:46) root@plesk /var/www/vhosts]# ps aux | grep php ... mot##### 7823 12.4 2.4 429480...
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