• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Resolved SUPER WEIRD port issue

    Hi there, I've migrated our old server to a new one, fresh install and all, but I've encountered an issue you guys hopefully will be able to figure out: My websites cannot send mail over SMTP on the same server- I always get a timeout. If I use an external SMTP server it works- what is weird...
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    Question ClamAV blocking .doc attachements?

    Hi there, ever since reinstalling Plesk Premium Mail our clients can no longer send .doc attachements- I have found them in quarantine in the Plesk E-Mail Security settings with the reason "INFECTED, message contains virus: YARA.docx_macro.UNOFFICIAL". However these documents do not contain a...
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    Resolved Seafile running- but "Failed to login: Internal server error" when trying to log in

    Hi there, all of the sudden yesterday our seafile server just stopped working- it got installed alongside Plesk Premium mail, however all of the sudden our clients can't log in anymore. I've restarted the server multiple times, each service for each domain, no errors, the service is running...
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    Issue New certificate not being used for mail server

    Hi there, we have currently a big problem: We've replaced our SSL certificate two weeks in advance so we DON'T get into exactly THIS kind of trouble, yet here we are: We added a new, valid certificate in Tools & Settingis > SSL / TLS Certificates, yet it doesn't seem to be used at all. All...
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    Issue Problems with NodeJS

    Hello there! I've been trying to get my Symfony application running with webpack encore for quite a while now, but I just can't seem to get it to work. I have done a very basic installation with composer and I've set up everything correctly: This throws the following error...
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    Issue Upgrade failed.

    Hey there! Last night I got an E-Mail stating, that the auto-upgrade has failed. What am I supposed to do here? It doesn't matter how often I hit the repair button, it doesn't do anything. Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] =>...
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    Resolved saslpasswd2: user not found

    Hi there, today I got a "Plesk update failed" message in the middle of the night and I cannot access the Plesk web GUI anymore. Here's a pastebin of the log: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --sel - Pastebin.com I suppose the relevant part is this, but...
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