• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Alex Presland

    Issue WP Toolkit failed to clone site due to unprintable characters

    I'm trying to clone a website from one domain to another (both under separate subscriptions for the same customer). I receive this error and it stops copying at that point. Any idea what I can do next, other than using a 3rd party cloning tool?
  2. Alex Presland

    Issue Inbound email ok. Forwarded mail rejected as spam

    I'm not really sure what is going on here... but I've got perfectly valid non-spam email coming into our Plesk server. However, when it is forwarded it is rejected before being sent. @danami any idea how this can be please? The email is going user@ntlworld.com --> committee@plesk.domain (which...
  3. Alex Presland

    Issue Emails forwarded by Plesk fail DKIM checks with certain attachments

    I'm running Plesk Obsidian 18.0.57 Update #4 on Ubuntu 22.04.3 LTS. This server was built in February 2023 from the AWS template. Under "Add and Remove Product Components" it shows that we're running Postfix [3.6.4-1ubuntu1-1] as the mail server, SpamAssassin [3.4.6-1ubuntu0.22.04.1], and...
  4. Alex Presland

    Resolved What are the valid options for the -srv-service option when using the CLI to add a SRV DNS record?

    I'm using the Plesk CLI to script the changing of some SRV DNS records. I'm following the documentation at dns: DNS Zones on Domains I'm sending in a command (domain changed): plesk bin dns --add example.com -srv -srv-service imaps -srv-target-host mail.other.com. -srv-protocol TCP -srv-port...
  5. Alex Presland

    Forwarded to devs Roundcube Password add-in fails due to case sensitive email address

    TITLE: Roundcube Password add-in fails due to case sensitive email address PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx Version 17.5.3 Update #43 CentOS release 6.9 (Final) Roundcube v1.2.3 (non-Plesk version) [oops - needs updating!] PROBLEM DESCRIPTION: An email mailbox is...
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