• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Resolved Trial License

    We have several Plesk Lienses. Tody I added rwo new servers and wanted to add a trial liense to migrate the data from old servers. I entered 2 different emails ( not used before) and no emails from Plesk. Looks like the trial license process is broken. And why can't we get trial licenses from...
  2. J

    Issue PDF File error

    When I access a pdf file on the website, I get a 500 error. The site was copied from another site and is identical. The url is correct and the file permissions are correct and the file exists. But it wont display. However the same file on the other website works fine. Any help? I have no idea. I...
  3. J

    Issue Plesk Obsidian Backup Manager

    Ever since I upgraded to Plesk Obsidian, backup manager is a mess. Now individual site backups do not work. Whenever I go to websites and domains and start a manual backup, it starts backing up the entire subscription and then runs for ever. Backup in general is now very poor. Any help? Would...
  4. J

    Issue Plesk Update fails - An error occurred during performing of installation PREP actions

    Plesk Update fails with this error - An error occurred during performing of installation PREP actions. I am attaching the log it generated. I have upgraded the database to Mariadb 10.1. Wonder if this is causing it. The server seems to be working fine, just not able to apply any updates. John
  5. J

    Resolved Plesk Onyx Mysql Upgrade from 5.5.56 to 5.6 or 5.7

    I installed Plesk Onyx on a new server with Centos 7.4. using a package from the provider. Plesk installed Mysql 5.5.56. I checked under tools & settings--database servers and it said 5.5.56. I then clicked on the icon on the right and accessed the server via db webadmin. there is said the...
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