• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. bkhayes

    Issue PHP Warning: PHP Startup: Unable to load dynamic library /newrelic.so

    Symptoms: Noticed that PHP-FPM was shutting down unexpectedly after about 10-12 hours after being restarted and throwing a 502 Bad Gateway on all sites. Temporarily switched to PHP version 7.2.13 from 7.3.0 to see if this would resolve anything. What I noticed: Been getting the following PHP...
    • bkhayes
    • Thread
    • 502 bad gateway nginx dynamic library newrelic newrelic.so php 7 php fpm error php warning shutting down
    • Replies: 0
    • Forum: Plesk 12.x for Linux
  2. bkhayes

    Question Backup Manager Question

    In Plesk when running a full backup (non incremental), does it take a snapshot of the entire server and save it? Or does it only save Plesk related files only? Thank you! -Ben
  3. bkhayes

    Resolved Nginx Issue

    So I'm not the greatest at this yet, but I know enough to be dangerous. A few months back I attempted to install nginx page speed modules but I believe I've ended up installing nginx twice (for lack of knowledge). I know nginx is running as my site is running purely on nginx and not Apache...
  4. bkhayes

    Resolved Update Certificate Failure

    Getting an error when trying to renew or change SSL certificates. I've tried the plesk repair sslcerts and tried reverting back in backup manager with no luck. Recently attempted to update openssl to a newer version but am finding that has caused these issues. So I googled this and someone...
  5. bkhayes

    Resolved Plesk Version 17.8.11 Memcached Wordpress

    I'm attempting to get Memcached setup for database/object caching in Wordpress. However I'm finding that w3total plugin does not recognize Memcached. I've attempted numerous tutorials to try to install Memcached but cannot see it in the PHP modules for PHP 7.2.6. Any thoughts or help on this...
  6. bkhayes

    Issue Apache Memory Usage Increasing

    Having an issue where my server's Apache memory usage keeps exceeding 20%. I restart once the warning hits but it keeps rising. What could the potential issue be? I have 5 Wordpress sites running on it. Only 1 of which has moderate traffic. All other health reporting seems fine. All instances...
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