• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. R

    Issue Let's Encrypt Error 400 on every domain

    Hi! I have switched to a new server recently. I restored a full backup and every website is up and running. But something seems to be different as I cannot manage to reissue Let's Encrypt certificates. This is happening for every domain on the server. DNS entries are managed through an external...
  2. R

    Question Switching to new server

    Hello, we have ordered a new server from Ionos with Debian 12 and Plesk. We are currently using a server from Ionos, but still with Debian 10. As this operating system is now outdated, we would like to switch to a newer version. My plan was to install a complete Plesk backup on the new server...
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    Resolved Admin panel expired certificate

    Hi! I cannot access the plesk admin panel through SSL on domain.com anymore. Firefox says 'SEC_ERROR_EXPIRED_CERTIFICATE'. Plesk was configured to use an existing let's encrypt certificate from domain.com I can call domain.com without any problems. Certificate is fine there. But as soon as I...
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    Issue Package update failure

    Hi there! Over the last days I get the following error message: 2022-09-30 06:25:27 INFO: pum is called with arguments: ['--update', '--json'] MarkUpgrade() called on a non-upgradeable pkg: 'mariadb-common' MarkUpgrade() called on a non-upgradeable pkg: 'mariadb-server' MarkUpgrade() called on...
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    Question Update Plugin from file

    Hi! Sorry, if this has been asked before but is it possible to update a plugin for multiple wordpress instances using a zip-file? For example I have 10 wordpress websites using Elementor Pro. All sites have different plugin versions. So I want to update all of them to the latest version coming...
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    Issue Backup Import no database user

    Hi there, I am currently migrating all my customers to a new server. This is what I do: 1. Go to customer on old server and make full backup to ftp backup server 2. Create customer on new server 3. Add the same ftp credentials to the new customer in backup manager 4. Import recently made...
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    Issue Plesk installer access

    Hi there, I could not access the plesk installer. I am using Plesk 17.8.3 with a 1and1 Cloud Server and I have opened the necessary ports (8443, 8447 and some more). When I enter "plesk installer" in ssh I get the following error: BUSY: Update operation was locked by another update process...
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