• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Resolved Plesk panel update fails with "certificate has expired"

    I'm currently still on 18.0.64 and want to update to latest 18.0.67. When I run the installer from the Plesk Panel, it starts and quits after a while with the following message: Installation started in background Checking whether the package dependencies are resolved. Installing packages ****...
  2. K

    Question Is there a way to see contents of the postfix greylisting?

    I recently switched on greylisting and wonder if I have the possibility to see, which domains (or IPs?) are already saved as being ok for new mail to pass, and maybe also what's currently in the "waiting" (for email to arrive again) state?
  3. K

    Question Where are mails to root stored and how to forward them to an external address?

    In the syslog I see mails being sent to root@myserver.mydomain e.g. from cron, which postfix manages the following: Feb 18 13:33:02 myserver plesk-sendmail[41385]: S41385: from=<root@myserver.mydomain.tld> to=<root> Feb 18 13:33:02 myserver plesk-sendmail[41386]: S41385: add-from: stderr: PASS...
  4. K

    Issue Docker containers don't start after plesk/extension upgrades

    Last night the docker related packages have been updated on the system automatically (containerd.io docker-compose-plugin docker-ce-cli docker-ce). This morning no container was running, although every container should restart automatically. I can see in the syslog around 01:17, that containerd...
  5. K

    Issue nginx on Plesk for Linux server does not start - Cannot assign requested address - from docker

    I run into this issue after reboot, and I know pretty well this page: https://support.plesk.com/hc/en-us/articles/12377953692951-nginx-on-Plesk-for-Linux-server-does-not-start-automatically-after-reboot-99-Cannot-assign-requested-address The problem is, that it's not the main IP nginx can't...
  6. K

    Question How to bypass / set Plesk Extensions initial config via command line?

    On a fresh installation, when I go to the GUI and the Extensions tab, I'm asked to provide information on what to be shown: private/business extensions. Since initial server setup is done via ansible: How can I set this value from the command line? I couldn't find anything related to the plesk...
  7. K

    Resolved Unable to set admin user's locale via command line

    During setup I wanted to change the admin user's locale. $ plesk bin locales --set-default en-US $ plesk bin user --update admin -locale en-US $ plesk bin user --info admin User Admin: Contact name: admin ... Locale: en-US Role: Admin SUCCESS: Information is successfully retrieved. $ plesk bin...
  8. K

    Issue Plesk Migrator can't handle umlaut domain names properly

    I have one subscription named to it's main domain, which has umlauts in it. The domain name is correct and correctly resolves to the punicode xn--*-r8a.de name. When plesk migrator runs, debug.log shows...
  9. K

    Issue Plesk Migrator - Obsidian 18.0.56 - Errors / unable to migrate

    The new server has 18.0.56 installed and I needed to upgrade from .55 to .56 on the old server as well. When starting a migration (4 subscriptions) I'm receiving errors without meaningful messages. All 4 subscriptions failed. Looking at the protocol, I see Execute command: check Execute...
  10. K

    Question How to trigger re-sync migration from command line?

    I know about the panel-migrator cli tool and I'm already using several steps with a created config to start a full migration (in preparation for a failover to a second server). Docs here: Migrating via the Command Line The question is: How do I start a "re-sync" in order to get the most recent...
  11. K

    Issue Dovecot backup/sync to second server fails - Error: auth-master: userdb lookup

    Hi there, I am trying to prepare for a server failover (having 2 servers and a ClusterIP in place I want to switch when everything is migrated). Most of the work is done via panel-migrator (through ansible), but I don't want to lose data that changed/arrived in the meantime. Therefore: Before...
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