• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Resolved import mails fails

    Hello, I import mails using the "Mail import" feature of Plesk gui. The import seems to work well but the "resync" give me that error : So I can't end my migration properly. The server importing mails is Debian 12 up-to-date ans Plesk is 18.0.61. Any idea how to fix this please ?
  2. K

    Question How to install Plesk component on CentOS 6

    Hello, I've got a EOL CentOS 6 I can't easily migrate due to lot of ip addresses. The Plesk is Obsidian 18.0.31. I want to install fail2ban. 1/ Using Plesk web interface it returns an error like "there is no product for your os" 2/ Using command line (plesk installer...
  3. K

    Resolved How to disable ip log in access ?

    Hello, I can log in my Plesk Obsidian at https://domain.com:8443/ and https://123.123.123.123:8443/. How can I disable the URL with ip address (or make a redirect to URL with domain ? Thanks.
  4. K

    Resolved Error installing let's encrypt certificate

    Hello, Here's my conf : CentOS 6/Plesk Obsidian (I know CentOS 6 is EOL but this is not the problem here). When I try to activate a Let's Encrypt certificate to a domain it fails with this error : Order for domain 'xxxxxx.com' not exists Ths domain is fully hosted on the Plesk (DNS managed by...
  5. K

    Resolved Plesk 18.0.31/Centos 6 mails not sent any more 127.0.0.1[127.0.0.1]:10024: Connection refused

    Hello, My server is running Centos 6 (I can't easily upgrade it to Centos 7) with Obsidian 18.0.31. Since few days server does not send mails anymore. Errors in maillog are : It is not related to amavisd (not installed). I restarted postfix and then the server but it didn't fix it. Can it...
  6. K

    Resolved Metric request error

    Hello, I can't get Advanced Monitoring to work on my Plesk Obsidian 18.0.35 (CentOS 7). The graphs are empty and I get "Metric request error" in the corner of all graphs. I tried uninstall/reinstall Advanced Monitoring and Grafana but no change. The server is full updated and has no problem...
  7. K

    Question Cloudflare extension

    Hello, Will a Cloudflare extension ever be added to Obsidian ? Thanks
  8. K

    Issue POP3S SSL not available ?

    Hello, Since few days our customers using old windows mails clients (like Windows Mail on Windows 7) can't use pop3s (port 995) any more. As they can only choose SSL and not StartTLS in their mail client the connection fails. It was working few days ago and keep working if they turn to pop3...
  9. K

    Resolved Can't delete a task

    I've got a strange task ".sh" in a customer abonement (see capture FR version). Probably due to a hack. Problem : I can't remove it. Even though the output says "Task deleted" it's still here. If I try to rename it to "a.sh", it returns "Success" but it add another task a.sh next to .sh. I can...
  10. K

    Issue Client mail randomly asks for password

    Hello, Since about 2 weeks, my customers report me that their Outlook randomly asks for mail password. If they type it, it doesn't work and asks it again and again. And few minutes later it works normally without any change server-side or client-side. Note that if I run the command "plesk...
  11. K

    Issue Custom error document not working

    Hello, My configuration : Windows 2012 Server + Plesk 17.8.11. Activation of custom error page does not work. In a domain settings I went to Virtual Directories > Error documents. Then I click "404", select URL, and finally paste a full URL (https://......). But it does not work. The server...
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