• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. zwankie

    Issue Many wp-config.php files suddenly missing

    Hi all, Has anyone had an issue where many wp-config.php files suddenly went missing from the httpdocs folders overnight? Not all have been affected but a substantial number of sites have. Still trying to figure out what happened.
  2. zwankie

    Question Also allow non-SSL SMTP Connections

    Hi there, I hope someone can give me some guidance or solutions here. Every few months we have clients (mostly iPhone users) have problems with their email accounts connections when their domain Let's Encrypt SSL Certificates update. Specifically when the use SSL for POP/IMAP or SMTP. The...
  3. zwankie

    Question WordPress - Server Error 403 Forbidden ([access_compat:error] [access_compat:error]

    Has anyone come across this error with WordPress on Plesk before? The client site worked for many months now suddenly they are not able to login to /wp-admin as it gives this error: [access_compat:error] [pid 169903:tid 139687964436224] [client 172.68.146.37:0] AH01797: client denied by server...
  4. zwankie

    Issue "405 Method not Allowed" errors for NextCloud with Apache+nginx (PUT http)

    Hi, We've had NextCloud running on Plesk for many years with minimal issues but the one main issue is the constant "405 Method not Allowed" that we simply cannot seem to get resolved. Server details CentOS 7.x >> CoudLinux Plesk Onyx MariaDB 10.3 PHP 7.3 & 7.4 Apache FPM Apache+nginx...
  5. zwankie

    Resolved Argument 3 passed to Db_Table_Row_PhpSettings::getConfigurationText() must be of the type string, array given,

    Hi everyone, After an upgrade from Plesk Obsidian 18.0.26 to 18.0.27 there are now errors and issues: On the Plesk Main Page: New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file =...
  6. zwankie

    Issue AH01071: Got error 'Primary script unknown' happens every few days

    Hi everyone, I never had this issue before but since upgrading to Plesk Obsidian this error happens every few days. It might not even be related to the upgrade but I just can't tell at this time. The website error log shows: AH01071: Got error 'Primary script unknown' - Apache Error...
  7. zwankie

    Question Has anyone done a cl-MariaDB55 upgrade to cl-MariaDB103 ?

    Hi everyone, I just upgraded one of our CentOS7 with CloudLinux servers to Obsidian without issues or errors. The server is currently running MariaDB 5.5.67-1.el7.cloudlinux I've read this Article How to upgrade MySQL 5.5 to 5.6/5.7 or MariaDB 5.5 to 10.0/10.1/10.2 on Linux? and also done...
  8. zwankie

    Question Plesk DNS with QUIC.cloud CNAME

    Hi, To use LiteSpeed's QUIC.cloud CDN you need to add a CNAME for the root of the domain to the DNS records. Something like this: domain.tld CNAME cXXXX.tier1.quic.cloud However with Plesk being the master DNS server I get the following error when I try the above: Error: This record will...
  9. zwankie

    Issue Missing /var/run/mariadb after reboot

    Hi, Something strange I found recently. Running Plesk Onyx 17.8.11 with Cloudlinux on CentOS7 The server restarts but MariaDB/Mysql does not start. The issue is that /var/run/mariadb folder does not exist after the reboot. To solve temporarily, create the mariadb folder inside /var/run and...
  10. zwankie

    Resolved Plesk 17.8 Backups not Restoring

    Hi, I get this error when trying to restore a client website just after making the backup using the Plesk Extension for Backups. I have: Plesk Onyx Version 17.8.11 Update #35 OS: CloudLinux 7.6 (Vladimir Lyakhov)‬ Error: " Warning: Restore hosting "domain-name-here.com" Can not deploy...
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