• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    Question How to use SFTP

    Hello, One of my customers wants to upload files to a directory on his website and wants to use SFTP access. I can't figure out how to do this in PLESK. I can only create FTP accesses. Thank you for your help.
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    Resolved How to preserve Plesk poweruser view?

    Hello, Regularly the view of my plesk interface changes, especially when I consult the extensions pages. For example Acronis. I pass the command "plesk bin poweruser --on" in ssh to return to the desired view but it can change randomly. Is there a way to block this view ? (maybe with a more...
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    Resolved Can S.M.A.R.T. hard disk tests be done directly out of Plesk?

    Hello, Is there a way to run SMART tests on hard drives via Plesk? Thank you have a nice day. Best Regards.
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    Question Lot of mails with topic : Postfix SMTP server

    Hello, I receive a lot of mail with the topic : Postfix SMTP server: errors from XXX.XXX.XXX.XXX (IP) and the message : Transcript of session follows. Out: 220 mydomain.com ESMTP Postfix In: EHLO 3DAdJABN Out: 250-mydomain.com Out: 250-PIPELINING Out: 250-SIZE 10240000 Out: 250-ETRN...
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    Resolved unable to reach my website

    Hello, I had to reinstall plesk on my server because of problems with my hard drives. I had to reconfigure my websites but I can't display them in the browser. The ping are good. Thanks for your help
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    Resolved file with .secure_site_id extension

    Hello, I saw recently in the main folder of my websites (same location that httpdocs ) a new file : .secure_site_id The creation has been done in the middle of the night a few days ago. Do you know what this file is ? Thank you for your help Best regards,
  7. S

    Question How to have reseller tab in service plan

    Dear all, What are the conditions to have the "Reseller plan" tab in service plans ? PS : the attachment is not from my Plesk. I dont' have this tab
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    Issue Cannot change php version

    Hello, Since the last update of Plesk, the PHP version 7.3.33 is now obsolete. I would like to change the PHP version of my website, but I don't have this possibility. I don't have access to the scroll Menu. Thank you for your help
  9. S

    Question How to change php version for website

    Dear all, First of all, I wish you a happy new year 2022. I don't understand why as an administrator, I don't have the possibility to change the php version. I remember it was possible and easier before. Thank you for your help and have a nice day
  10. S

    Issue Strange apache log

    Hello, For one day I have strange apache log : - It's impossible to read them - I can't see them in log file (in log file everything seems well). Only on screen - The date and time are higher than the current date (some are tomorow date. We are currently the 2021-05-08) - There are several log...
  11. S

    Issue Error with updating package

    Hello, Every morning by mail I receive this alert after my servrer have tried an automatical update during the night ; Alert error Raison : 2019-02-14 06:25:38 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2019-02-14 06:25:49 ERROR: E:The method driver...
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