• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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    Question Accidentally upgraded to MariaDB 10.4

    Hello. I'm using Plesk Obsidian on Debian 9. I accidentally upgraded to MariaDB 10.4, so my databases got upgraded/etc. Can anyone help me to correct this (downgrade to 10.3) while preserving my databases? Most things are working fine, only thing I noticed is backups are not correctly backing up...
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    Resolved Custom error document - 414 - doesn't work

    I've set up custom error documents, and am testing a few. They mostly work but for 414 - Request URI too long uses the default Apache document. I've tested this by going to <mydomain>/<1 million letters> using Chrome (some other browsers don't allow that many characters.)
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    Question Web stats disabled by still saving non-anonymized data

    Hello. I have enabled IP anonymizing and uninstalled awstats/webalizer. I am still seeing non-anonymized IP under /var/www/vhosts/<domain>/logs/access_ssl_log.webstat. Since webstats are disabled/not installed, I wonder why this data is being saved here and how to turn it off? The other logs...
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    Resolved DS Records (DNSSEC)

    I'm confused about where I'm supposed to add the DS records for DNSSEC. I added them in plesk under DNS settings, but the DNSSEC analyser at DNSSEC Analyzer still says they don't exist (I waited a week.) I have removed them now but I'm not sure where to put them. Thanks.
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    Resolved Update webstats more frequently

    I've found that webstats are updated through the 50plesk-daily cronjob, but is there a way to update them hourly instead? My server is plenty powerful enough. Or is there a way to manually update them?
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