• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Q

    Imported WP Instance without login url

    Hi, I have imported a WP instance into plesk and connetced it with wp toolkit. So far so good, everything runs as expected, except the login button via plesk. The URL adress is empty, and I can't find the matching plesk db to set it manually. Any ideas or the table where I could insert it...
  2. Q

    Question Remote WordPress [BETA]

    Hi! How to allow the Remote WordPress [BETA] for specific users? A customer of me want to test it. WP Toolkit version: 6.2.4-7340 Best regards Philipp
  3. Q

    Resolved WP-Toolkit wp-cli-bundle commands

    Hi guys, I'm using "WP All Import" a wordpress plugin for importing posts or in my case woocommerce products. WP All Import provides a cli command for importing via cli. The big issue is, the following error: Error: 'all-import' is not a registered wp command. See 'wp help' for available...
  4. Q

    Issue Plesk 360 - Full site check not working

    Hi guys, I purchased plesk 360 at friday and try to use a full site check today. There is no recent site check, so the 360 monitoring website tells me to "Start your first full site check". After clicking on that, the page shows: "You already started a Full Site Check and it is still running...
  5. Q

    Resolved Roundcube email forward uses old mails

    Hi, a customer of me has a really weird problem. If he want to forward a mail via the forward button the new mail window opens but missing the last reply on the mail?! e.g. he answers to a mail my customer sent, and this answered mail should be forwarded, so his answer is not in the forward...
  6. Q

    Issue Plesk - AWS Route 53 - Mail problem

    Hi, I'm migrated from a "old" server to a new one and also switched to route53 only for dns. Plesk itself runs on hetzner. The big problem is, all customers wrote me a mail that email doesn't work on mobile phones in cellular, wifi works. I can't really figure it out and tested with a demo...
  7. Q

    Resolved Wordpress Toolkit disables all plugins

    Hi, a customer of me created a ticket cause all WP plugins are suddenly disabled. I can't really figure it out. He created the site todays morning and about a hour ago all of his actually activated plugins are disabled and the site won't run. Did smb. have the same issue? Regards
  8. Q

    Resolved RoundCube plugin "zipdownload"

    Hi folks, how do I implement the "zipdownload" plugin for roundcube in plesk 18.0.40? Best regards Philipp
  9. Q

    Resolved Provide admin backups to customers

    Hi, I setup backups from admin interface. Every day I'll backup the whole server. How to provide my customers those backups? I don't want that every user has to setup a own backup role. Is this possible? Of course they should only get their backup files. Best regards Philipp
  10. Q

    Resolved Local Backupfiles won't be deleted

    Hi, today my monitoring sent an alert of full disk. After searching a bit I found the path /var/lib/psa/dumps There are 400GB of files/backups?! My backup manager is using only sftp to remote backupserver. If I'm right the files should be removed after a upload to the remote server? The remote...
  11. Q

    Resolved After update to 18.0.29 no login possible

    Hi, after upgrading to V 18.0.29 Update 1 I can't add a user to my hosting package. It will be added but I can't login with the given username and password. Both are correct... Also I can't login to WHMCS anymore which is running on a vhost in plesk. There must be a problem with sessions or...
  12. Q

    Issue WHMCS Create product

    Hello, I installed Plesk on my clean installed linux root. Installation and everything worked like a charme. I added service-packages in plesk, added the plesk server in whmcs (test connection worked), added some products (Which IP addresses to use? IPv4 shared; IPv6 dedicated) and wanted to...
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