• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Issue Need Help Whitelisting GTM Noscript in Comodo WAF Rule 214540 on Plesk

    Hello everyone, I'm experiencing an issue with my website. A Comodo WAF rule (ID 214540) is blocking my homepage by flagging a standard, legitimate Google Tag Manager (GTM) noscript iframe, which is causing a 403 error. The offending GTM code on the page is standard and looks like this...
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    Question How to prevent backup from saving locally when I have remote storage setup?

    Hello, We have setup remote backups with AWS, however, we're still getting backups saved locally, is there a way to disable local backups? Thanks
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    Question Detect what caused Apache and CPU to spike for an hour

    Hey guys, So the monitoring tool is reporting that the server's CPU, Apache, Nginx, as well as disk read and write spiked for about an hour an a half. What's a good way to detect which site was responsible for the heavy load? Thanks! Edit: I checked the bandwidth on all the domains and daily...
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    Question Backup Manager vs. WordPress Backup and Restore

    Hello, I just realized that WordPress Toolkit has its own Backup System which doesn't list the same backup instances that Backup Manager produces. In other words, if I run a backup with the WordPress Toolkit, that backup instance doesn't appear under the regular Backup Manager and vice versa...
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    Question How to update a Theme by uploading a .zip?

    Hi, We're using a paid theme that's not available in the default WordPress repository, instead we had to download a Zip file with the new version of the theme. What would be the best practice using WordPress Toolkit to update a theme by uploading a zip file? Thanks!
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    Issue nginx caching stops working randomly

    Hey guys, I have noticed that nginx caching suddenly stops working after several hours. When cache is running the TTFB is at 30-50ms, and when it's not running it's at 1000-3000ms - Byte Check - TTFB Results Sometimes the problem goes away when I reboot the server and re-enable nginx caching...
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    Git and WordPress Toolkit conflict?

    Hey guys, If I use the Git deployment functionality on Plesk, won't it overwrite all the security changes applied by WordPress Toolkit? Would I need to re-run those each time I pull from Git? Thanks
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    Question SSH Access per account

    Hey guys, I want to create a script that will SSH into a particular Plesk account and then use WP CLI to export the WordPress database for the particular account, and then download the SQL file to my localhost, etc... Now the issue is that I can't figure out how to establish an SSH connection...
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    Issue Initializing Plesk... Stuck!

    Hey guys, I deployed Plesk as a One Click Application on Vultr 1GB VPS (Ubuntu 18 is the only option), then after the VPS finished booting, I followed the instructions to login: https://45.77.x.x:8443/login User: root Pass: (server root password) Then on Plesk's setup screen I entered my...
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    WordPress deployment to Plesk - Best Practices?

    Hey guys, I am new to Plesk and I've been using CPanel for the past 5 years, and I was hoping to pick the brains of the Plesk Experts here. The way I would deploy WordPress to cPanel is that I would use Capistrano and Git. I would run all plugins updates locally, make any necessary changes to...
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