• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Issue Dr.Web Updater: failed to download files (return code 103)

    This email is sent out weekly Subject: Cron test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.daily ) /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! run-parts: /etc/cron.daily/drweb-update exited with return code 103 Even though manual update...
  2. M

    Forwarded to devs Outgoing Mail Control / Email Addresses / Sent messages statistics design flaw

    Username: TITLE Outgoing Mail Control / Email Addresses / Sent messages statistics design flaw PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Version 18.0.42 Update #1, CentOS Linux 7.9.2009 (Core) PROBLEM DESCRIPTION STEPS TO REPRODUCE 1. Tools & Settings 2. Outgoing Mail...
  3. M

    Forwarded to devs Missing translation strings in English language (en-US)

    Username: matbcvo TITLE Missing translation strings in English language (en-US) PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CentOS Linux 7.9.2009 (Core) Plesk Obsidian 18.0.37.1 PROBLEM DESCRIPTION English language (en-US) has missing translation strings For example... STEPS...
  4. M

    Issue Database server

    We have an issue with database server. Some one day all ~100 websites suddenly doesn't work (can't be reached or 504 gateway time out etc). But at same time Plesk works fine, we can log into it. We are able to ping Plesk server. So I tried to restart database server (service mysql restart ||...
  5. M

    Issue Update English language pack

    How I can update English language pack (English - United States)? Currently in Plesk there is some missing translated words etc like below (not only on this page).
  6. M

    Question Scheduled backup retry

    Is it possible to configure backup system to retry after X minutes/hours when it fails to do so? I can't seem to find that option in Plesk. Scheduled full backup sometimes fails because of temporary error (FTP server error or database is locked etc). I always have to do backup manually after I...
  7. M

    Forwarded to devs 554 5.7.1 <test@dömäin.tld>: Relay access denied;

    Username: matbcvo TITLE 554 5.7.1 <test@dömäin.tld>: Relay access denied; PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian v18.0.34_build1800210305.11 os_CentOS 7 CentOS Linux 7.9.2009 (Core) PROBLEM DESCRIPTION Some of our customers have IDN domains (for example...
  8. M

    Issue 554 5.7.1 <test@domain.tld>: Relay access denied;

    Hello I am having problem with mail server. When someone sends email to email address that contains IDN domain, then they will get delivery status notification with error: 554 5.7.1 <test@dömäin.tld>: Relay access denied Without IDN domain emails are delivered successfully. For example when...
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