• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. andreios

    Issue Creating a Send-only e-mail address leads to an error message: 'No such user ..'

    I tried to create a send-only Email. But I got "No such user 'info@mydomain.com' in mail authorization database" After activating inbox for this E-Mail account, it worked immanently. I use postfix.
  2. andreios

    Issue Warning: Custom template has insufficient permissions: nginxDomainVirtualHost.php

    I want to use custom template, but I get this warning.
  3. andreios

    Question Disabling PHP by OS Vendor causing "failed" state?

    We don't use it so we disabled PHP by OS, but seems this caused to generate an error message.
  4. andreios

    Issue Nginx: unknown directive "modsecurity" when try to activate Comodo (modsecurity)

    Shouldn't this work out of the box or am I missing something?
  5. andreios

    Issue Dist-upgrade Ubuntu 22.04 to 24.04 has unmeet dependencies

    Following this guide, I get this on step 14. https://support.plesk.com/hc/en-us/articles/12377714344983-How-to-perform-dist-upgrade-procedure-on-Linux-server-with-Plesk aptitude install base-files linux-generic libc6 python3 mariadb-server...
  6. andreios

    Issue HTTP/3 enable for panel redirects to localhost when changing E-Mail password

    I tried to change the password for an E-Mail (the admin E-Mail). But after pressing 'OK' it redirected to this: https://localhost:8443/smb/email-address/list/domainId/3 The password was changed anyway. I checked if HTTP/3 is enabled: plesk bin http3_pref --status HTTP/3 is enabled for nginx But...
  7. andreios

    Issue Redirection from WooCommerce fail - since update 18.0.61 #2?

    After update #2 there is a problem in two of my stores, the stores have multi currency enabled and WooCommerce adds an argument to the URLs e.g. /?v=3a52f3c22ed6 It only happens on the start page. I can't rule out other sources here, but it only seems to occur since update #2 today. It doesn't...
  8. andreios

    Question Using Granafa with or without docker?

    I want to use Grafana to display a large PostgreSQL database. Can I use Grafana from the repository of mys system? I noticed that Grafana is used by Plesk, I have uninstalled the Grafana extension, but Grafana is still running on the system. grafana/now 10.1.5 amd64 [Installiert,lokal]
  9. andreios

    Issue Spam filter is turned off for email address but still mails delivered to spam folder

    I have the spam filter turned off for that mail address, but it still receives mail in spam folder!
  10. andreios

    Question 404 index.html not found for php websites (nignx)

    I see on almost al domains the error 404 index.html not found for what ever url. like this, when the url is 'domain.com/permalink/' the this error is shown "404 domain.com/permalink/index.html not found", website works as expected. Has something change in the server config recently that could...
  11. andreios

    Question Bounced mail from Clamav

    I saw this messages in the server logs. There is a line clamav: root in /etc/aliases. server.myserver.com is the plesk admin domain. Shouldn't this be delivered to my admin address?
  12. andreios

    Question Why is Performance Booster menu removed when applying any option?

    After applying any option from Performance Booster the Performance Booster menu gets removed from dashboard.
  13. andreios

    Issue Fail2ban WordPress login detection doesn't work and fail2ban couldn't be configured trough Plesk

    In the default plesk-wordpress jail it looks for /var/www/vhosts/system/*/logs/*access*log.processed. But in my system there was basically nothing in these processed log files. I don't know if it is because I'm only using nginx (proxy off) for all WordPress Hosts. I changed it to...
  14. andreios

    Forwarded to devs Error when trying to list composer applications

    When I try to list all installed composer apps I just get this error. plesk ext composer --application -list Call to undefined function create_function()
  15. andreios

    Resolved Problems with DNSSEC with some domains.

    I have some domains on my server where DNSSEC works flawlessly, but also some where it simply doesn't work. I have already tried 'plesk repair dns -y' and 'plesk repair installation', regenerate the keys. Also I have a domain that gives the error: named[2037]: dns_dnssec_keylistfromrdataset...
  16. andreios

    Issue Setting the default_client_limit value for dovecot by Plesk as specified by the instructions

    When using Plesk to setup maximum number of connections, under mail server settings (in my case 1024), the client_limit setting is not adjusted as intended. I found this support article that talks about this problem...
  17. andreios

    Resolved PHP FPM 8.2.17 is not accurately checking cached files for changes

    Username: TITLE PHP FPM 8.2.17 is not accurately checking cached files for changes PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian, 18.0.59 Update #2, Ubuntu 22.04.4 LTS Linux 5.15.0-97-generic #107 x86_64 PROBLEM DESCRIPTION PHP 8.2.17 is not checking files of changes...
  18. andreios

    Issue Problem with excessive PHP opcache file caching

    I only use PHP FPM 8.2.17 for all websites. The Opcache settings are the default settings. The server has been running for years and there have never been any problems comparable to the ones I am experiencing now. There were repeated fatal errors in some Wordpress instances after upgrading a...
  19. andreios

    Issue Database connection fails for no reason

    I have a forum which suddenly can no longer connect to mysql. The only thing done was an upgrade which finished succesfully with the database upgrade directly after that the connection was lost. But all the file permissions look right. File owner and group is correct. The mysql settings in the...
  20. andreios

    Issue Auto renew of wildcard cert. fails because Plesk doesn't apply DNS template changes

    Since some weeks I use wildcard let's encrypt certs. on many of my domains. It's the second time I get a mail stating that the cert. couldn't renewed. When I check DNS settings of this domain there is a warning that the template has changed but changes are not yet applied and I should do it...
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