• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Issue Plesk Email Security seems not to learn spam properly

    Since we switched to paid version, we receive a lot more spam mails. I knew that it might take some time for some training to take effect. But unfortunately it only to seems to be getting worse. I have included some headers that were detected as spam and some not - the ones that haven't been...
    • ciB
    • Thread
    • plesk email security pro spam assassin
    • Replies: 8
    • Forum: Plesk Extensions
  2. C

    Issue Help needed with spam filtering

    I am using the plesk email security pro extension (licensed), but it seems like a lot of our spam is actually not caught, which leads me to believe some things aren't working right. The first weird issue I have is that I have disabled "Apply individual settings to spam filtering", but it does...
  3. C

    Issue Schedules tasks disappeared

    I was deleting backups in my backup manager when I suddenly saw an error message that a task with a specific id could not be run, so I checked my scheduled tasked tab and it is suddenly empty. I do not know what happened. I only had the standard plesk tasks in there. How/why did this happen, and...
  4. C

    Issue Backup takes very long and slows down entire server

    Since I recently updated Plesk to Plesk Obsidian 18.0.52 Update #2 (Ubuntu 18.04.6 LTS), we had a few issues with our server. Everything seems fine now again, except for when I start a backup, it not only basically takes forever (I had to pause the update after ~8hours, the last full backup only...
  5. C

    Question roundcube ip block

    Hi, I have an issue which I not totally understand. When our clients at work login to roundcube (not in our network) multiple users try to aaccess roundcube from the same ip address. After several login (attempts) no more useres can login to roundcube because of "too many tries". Obviously, I...
  6. C

    Issue Purchased SSL certificate installation process failed/cancelled

    Hi, I purchased a positiveSSL certificate via plesk. When I selected paypal as a payment method, it tried to load paypal in the plesk window, but failed. I later realized that my browser tried to farward me to paypal, which my browser blocked. After allowing the forward, I was able to finish...
  7. C

    Issue Blacklists for mailgroups not working

    Hi, I was planning on using mailgroups to easily send mails to a bunch of people in a team. Since this is for internal communication only, I was looking for a way to black all external mail that might be send to that mailgroup (spam). But when adding "*@*.*" to the blacklist for that specific...
  8. C

    Resolved Cloudflare, DNS and Mail

    I own domain.de and it's hosted on my Plesk server xxxx.startoserver.de rDNS used to be xxxx.startoserver.de and my hostname in Plesk was also xxxx.startoserver.de. In cloudflare I had the following records: A domain.de --> IP (proxied) A mail.domain.de --> IP (DNS only) MX --> mail.domain.de...
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