• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    Resolved Migration issue [when admin username differs from "admin"]

    Hi, We are migrating server over new year, and we are having migration error, can't solve it: We are migrating from latest to latest plesk, just debian versions are different, Debian 12.4 new one, and old is Debian 10.13 ERROR: Failed to create the remote configuration dump on the target...
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    Question Docker image connecting to local domain database we can't get through

    Does anyone knows how to achieve this? Tried multiple ways but couldn't get through.
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    Resolved Default spam filter sensitivity for individual domains

    Hi, we need to change default spam filter sensitivity for individual email account on all domains, right now it is Plesk's default 7 does anyone knows where we can change this default setting, or how to change it for all email accounts? We had globally active spam filter sensitivity with...
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    Issue Wrong SMTP banner name

    Hi, we are having problems with Spamhaus, they started to block all IP-s that are not having matching SMTP banner name. We need help implementing this, we couldn't get it to work...
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    Resolved Unknown folders appear in root of domain

    Hi, for second time these folders appear in root of domain, does anyone know what they are, i can't delete them. I am certain they are not viruses/malwer or something.
  6. L

    Toolkit sending notifications about deleted installation

    Hi, we are getting email about this installation we deleted, we can't figure out how to remove it from toolkit monitoring. Error: " Website "/.trash" (https://website.com/var/www/vhosts/website.com/.trash): Failed to reset cache for the instance #138: Error: This does not seem to be a...
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    Can't apply security setting with wp installation in subdirectory

    Hi, We encountered issue, if you install wp in root than another wp in subdirectory you can't apply security setting to it via toolkit, it get's redirected or throws 404. Thanks
  8. L

    Issue Service ssh Status CRITICAL

    Hi, recently we have started getting this monitoring warning from our hosting company, "Server xvy - Service ssh Status CRITICAL um 08-26-2021 04:42:43: Server answer:" "Server xvy - Service ssh Status OK um 08-26-2021 04:45:43: SSH OK - OpenSSH_7.9p1 Debian-10+deb10u2 (protocol 2.0)" and like...
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    Wordpress toolkit Backup and Restore function expected behavior

    Hi, am I misunderstanding function of wordpress toolkit Backup and Restore on how it should work, I am expecting when I backup site and restore it, it should go back to that version, but what I am seeing is that for example if we install some plugin after backup, than restore earlier version...
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