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Hello, I want to upload my database using phpmyadmin. In phpmyadmin it says Maximum: 2.048MiB But the database is a bit larger than 2.048MiB and the upload is aborted because of that. Where can I change the settings permanently? Please specify the exact path. Thank you

Hello, in my notification emails there is a footer with my address. I would like to change this footer, but unfortunately I no longer know in which file I did this.

Hello, I can see the DKIM entries for the individual customer domains. Where can I see the DKIM entry for the hostname? The hostname is used when sending mail, so I have to have a DKIM entry there too, otherwise emails get stuck in the mail queue. My hostname is a subdomain.

Hello, I have something to install today. Unfortunately I get an error. Installation started in background Resolution of package dependencies is being checked. Packages are being installed Reading package lists... Building dependency tree... Reading state information... shim-signed is already...

Hello, I would like to use the migration manager to move some customers to another virtual server. I only have access to the source server via SSH key and to the target server only via root and password. Unfortunately I get an error message Failed to check SSH connection to the source server...

Hello, I got a new server because the old server is currently broken. Now I wanted to restore an external backup. First of all, I only wanted to restore the backup for one customer. The server loads a lot of data onto the server. For example, from customers that I didn't want to restore yet. The...

Hello, Upload backup files from local computer to server storage Here you can upload backup files to Plesk storage. The maximum size of a file is limited to two gigabytes. How can I change this to 20GB? A customer wants to upload his backup...

Hello, I wanted to backup a customer's website. However, it doesn't show up in the backup. Only 10 websites are displayed. Then it says there are 96 more objects available. Unfortunately I can't display them. I can't click on anything that can show me the other 96 objects. Except for...

Hello, I wanted to backup a customer's website. However, it doesn't show up in the backup. Only 10 websites are displayed. Then it says there are 96 more objects available. Unfortunately I can't display them. I can't click on anything that can show me the other 96 objects. Except for...

Hello, I constantly receive emails with the following content. These are a lot of messages from different websites with different instance numbers. Failed to reset cache for the instance #26: Failed to update PHP handler for the instance #26

Hello, As of today, I can no longer access the Plesk login interface with my laptop. With a cell phone it only works without wifi. As soon as I turn on wifi, the Plesk login interface is no longer accessible. I was able to enter the IP of the laptop as a trusted IP. But it still doesn't work...

Hello, fail2ban always blocks the IP addresses when a certain website is accessed. in the failban log 2023-10-17 09:58:57,096 fail2ban.filter [1958]: INFO [plesk-apache] Found banned IP - 2023-10-17 09:58:57 Other entries cannot be found in other log files. It only affects this WordPress...

Hello, I don't get a lot of emails. n the mail.log I found small entries Plesk Queue: Received: from LAPTOPC5T7OM1D (dynamic-078-054-066-213.78.54.pool.telefonica.de [78.54.66.213]) by hostname (Postfix) with ESMTPSA id 248D586A25 for <testmail@gmx.de>; Tue, 11 Jul 2023 06:58:02 +0000 (UTC)...

Hallo, Nach einem erfolgreichen Serverumzug wurden die von Plesk automatisch erstellten Subdomains nicht geändert heuristic-lewin.my-old-ip.plesk.page Wenn ich das im Browser aufrufe, wird es auf den alten Server umgeleitet. Muss ich diese Subdomains alle manuell festlegen, z. An...

Hello, I've been getting this error message since the latest Plesk update. Error: Could not get package list: 2023-04-24 10:31:35 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2023-04 -24 10:31:45 ERROR: 2023-04-24 10:31:45 ERROR: Exited with return code 1. Can someone...

Hello, I have a problem registering a new domain Create physical hosting phpinimng failed: configuration test '['/opt/plesk/php/8.1/sbin/php-fpm', '--test']' failed with code 78, and message: [14-Feb-2023 15:50:53] ERROR: [pool customerdomain.tld] the prefix...

Hello, I have two questions. Where can I preset the PHP version that Plesk then automatically uses for new domains? I once entered my address in Plesk. I have to change this address now. Where can i customize that? Unfortunately, the system mails are still sent with the old address. Many...

Hello, I wanted to delete a customer. I get the confirmation box asking if I really want to delete the customer, but the customer is not deleted. The page fades and nothing happens.

Hello, unfortunately my dovecot doesn't start anymore. Restart did nothing

Hello, on my Plesk server, around 0:05, the RAM consumption shoots up immeasurably. After about 30 minutes it's ok again. What is Plesk doing at this time and how can I fix it? It was so bad that no websites could be accessed. I had set the cron jobs, which were set to 0:00 in the Plesk...