• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. paulmac

    Issue Plesk visit Statistics are wrong

    Plesk statistics for my website show 381 visits for October 1st yet statcounter only shows 6 visits. Plesk is calculating well over. The same is true for all my hosted websites in plesk going back many months Why is Plesk so far out ?
  2. paulmac

    Issue php-cgi.exe used high CPU usage

    I have a server which is reporting high CPU usage, the process causing this is php-cgi on a particular domain. I have had a few problems with this domain, when I first transferred it, Immunify reported many problems and I have been sorting out the problems over the past few weeks. Ie removing...
  3. paulmac

    Resolved Ticket and chat buttons remain greyed out

    on the submit request for technical support page and After entering my valid license key, and all other valid information and ticking the relevant boxes the buttons for submit and chat stay greyed out, i have carried out this procedure many times in the past without a problem. Please advise.
  4. paulmac

    Question Upgrading ubuntu lightsail instance for more memory/cpu/diskspace. What do I need to change in the nginx conf files

    I need to increase the diskspace and memory on a lightsail instance running Plesk obsidian. I have been hitting problems which seem to be Nginx related. I create a snapshot of the old Ubuntu server in lightspeed then I create a new instance from this snapshot with the new hardware...
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