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  1. O

    Issue Diagnose & Repair ==> File System ==> Error

    Hello, I noticed that this error appears in Plesk => Diagnose & Repair. The permissions on some of the files packaged by Plesk are incorrect Is this an actual error or just a bug that I can ignore? Thanks!
  2. O

    Resolved Shopware 6

    Good morning, I'm trying to install Shopware 6 on Plesk, but during the installation, I receive the following error: "Shopware 6 requires at least MySQL 8.0.17 or MariaDB 10.11." Is there a way to upgrade MySQL or MariaDB directly through Plesk? Thank you.
  3. O

    Question Spam in my Inbox

    Hello, How can I stop these types of emails from reaching my inbox? They appear to be sent from individuals in India or Pakistan. Thanks!
  4. O

    Issue Magento Installation

    Hello, I'm trying to test the Magento installation on a temporary domain. During the installation, I encountered the following error: PHP extension The 'mcrypt' extension was not found. What do I need to do to resolve this? Thanks!
  5. O

    Question Roundcube | Archive Folder

    Hello, Is there a way to create an Archive folder in Roundcube? Thanks!
  6. O

    Issue Multiple Failed Login Attempts via Plesk GUI

    Hello, I've seen many logs like: [Action Log] Failed login attempt with login 'root' [Action Log] Failed login attempt with login 'admin' These login attempts are coming through the Plesk GUI. Is there any way to stop this? Thanks.
  7. O

    Issue Service LOG ROTATE

    Hello, The service LOG ROTATE fail to start. logrotate[20630]: Error: SiteDomain parameter not defined in your config/domain file. You must edit it for using this version of AWStats. logrotate[20630]: Setup ('/etc/awstats/awstats.conf' file, web server or permissions) may be wrong...
  8. O

    Resolved Bitninja extension

    Helllo, I have uninstalled Bitninja but in the log browser, overview, I can still see bitninja.service (status: failed) How can uninstall this completely ? Thank you in advance.
  9. O

    Question Local mail

    Hello, Is it normal when i send a mail locally, i.e support@mydomain.com to support@mydomain.com, the email is directly placed in spam folder ? I'm asking this question because I have received a lot of email like the backup result, in the spam folder. Thank you.
  10. O

    Resolved DKIM

    Hello, When I try to enable the DKIM for a domain name, I have this error: Error: Failed to get DKIM public key: filemng: Failed to change directory to /etc/domainkeys/xxxxxxxx.com: Permission denied System error 13: Permission denied Any idea please ?
  11. O

    Issue Server down after restarting Plesk

    Hello, I restarted the Plesk server from the Plesk UI interface, and since then, I no longer have access to the Plesk interface, the website is down, the webmail also. I can no longer connect to the VPS via SSH. I can only connect to the KVM console. Any idea please?
  12. O

    Question Redis

    Hello, Can I install Redis trough Docker ? Is it worth it ? Is the license are required for Docker ? I have this notice also in my WP Dashboard: Performance You should use a persistent object cache A persistent object cache makes your site’s database more efficient, resulting in faster load...
  13. O

    Resolved Log Browser | Plesk | Extension/wp-toolkit

    Hello, I just noticed that I have repeating errors in Log Browser >> Plesk, like: - Failed to execute maintenance: Can not find domain by id 17 - Attempt to change status of non-configured mail service. [domain_id=56] - Can not find domain by id 65 - Can not find domain by id 62 - An error...
  14. O

    Question Cloudflare

    Hello, I have few questions about using Cloudflare with Plesk. 1- Do I need to add all the DNS records mentioned in Plesk, in the Cloudflare dashboard, like SRV record etc ? 2- Is it recommended to use Cloudflare's Full (Strict) encryption with Plesk or Full is enough? I have tried few months...
  15. O

    Resolved Create only the webmail without website

    Hello, There is any way to create the webmail and secure it with SSL, without creating the website for this domain name? Thank you.
  16. O

    Resolved Plesk Firewall [Do I have to open all ports when switching from another firewall to Plesk Firewall?]

    Hello, If I I want to use the Plesk Firewall instead of Ionos Firewall, I need to open all ports in Plesk Firewall before remove them from Ionos ? Note: I want to switch to Plesk Firewall so that I can use the feature of denying countries.
  17. O

    Issue ModSecurity 3.0 + OWASP | Geo2ip lite

    Hello, For the the Workaround II, when I try to save the custom directives in ModSecurity, this error occur: Invalid ModSecurity configuration: nginx: [emerg] "modsecurity_rules_file" directive Rules error. File: /etc/nginx/modsecurity.d/main.conf. Line: 6. Column: 44. Expecting an action...
  18. O

    Resolved Block specific countries through Plesk

    Hello, I want to block few countries through Plesk via ModSec. I have read the documentation in this url: https://support.plesk.com/hc/en-us/articles/12377285410839 If I apply the Workaround 2, the Website hosted in the server will be unavailable in the blocked countries, right ? Thank you.
  19. O

    Resolved Empty ModSecurity Log File

    Hello, When I try to check the logs in ModSecurity Log File or Logs Archive, it shows a blank page, it doesn't show any logs. Firewall mode : Detection only
  20. O

    Resolved Upgrade ModSecurity V3.0 to 3.0.8

    Hello, How to upgrade ModSecurity 3.0 (nginx) to 3.0.8 safely ? I use ModSecurity 3.0 + OWASP, and in the documentation of OWASP, a notice is mentioned: From CRS 3.2.2, 3.3.3 and up, ModSecurity 2.9.6 or 3.0.8 (or versions with backported patches) are required due to the addition of new...
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