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Hi, something strange is happening in one of the subscriptions I manage in Plesk. Usually the subscription is about 4-5GB in POP/IMAP traffic per month. Last month it skyrocketed to more than 1TB and for December it's already at 7GB in just a day and a half. I checked the emails sent and...

Hi, today Plesk updated itself on my server from 18.0.62.2 to 18.0.63.4 at 12:20PM. This is a production server and although the update had no errors I don't think it should be done at a peak hour like that. Is there a way to limit the timeframe when plesk runs the autoupdate? Thanks in advance.

Hi, over the years I've been adding manually to the apache-badbots fail2ban filter specific entries for my server. Will these be lost if I update Plesk to version 18.0.63? Per the changelog (https://docs.plesk.com/release-notes/obsidian/change-log/?18063-mu3#plesk-18063):

Product version: Plesk Obsidian 18.0.61.5 OS version: Debian 12.5 x86_64 mariadb Ver 15.1 Distrib 10.11.6-MariaDB Hi, I needed remote access to a subscription database, I follow a couple of docs and everything worked fine. Now I figured to change the default Mariadb port (my first time doing...

Product version: Plesk Onyx 17.0.17 Update #63 OS version: Ubuntu 12.04 Hi, I have a very old server, and since this morning I can't log in to the admin panel. When I tried to log in as admin I get this error: ERROR: syntax error, unexpected '?' (Helper.php:569) What I've done so far (After...

Hello, I'm starting to set up a new Debain 12 server with Plesk, both brand-new installations: Product version: Plesk Obsidian 18.0.59.1 OS version: Debian 12.5 x86_64 When installing DrWeb the following error shows: Copyright (c) Igor Daniloff, 1992-2024 Doctor Web, Moscow, Russia...

Hi, I have an old test server with Ubuntu and Plesk Onyx 17 that when trying to recover a backup has the same error as this old thread: https://talk.plesk.com/threads/cannot-restore-backup-in-plesk-onyx.341267/ Basically it seems like a permissions issue: Can not deploy content of domain ****...

Hi, apparently someone at hotmail botched their SPF records, it's been widely reported SPF errors in hotmail.com accounts today (Network Tools: DNS,IP,Email). Nothing we can do about it, of course, but, is there a way to whitelist a domain or a network for, and only for, SPF checks temporarily?

Hi, is it possible to reset the spamassassin training for one particular mailbox? If I'm not mistaken all the training data is in the /var/qmail/mailnames/domain/name/.spamassassin/ folder. I've tried disable/enable the spam filter for the mailbox from the Plesk UI but it doesn't seem to...

Hi, I have a legacy server running Debian 9.13 with Plesk version18.0.44-3 (the last one available for the OS), and this morning I got this email: 2023-03-29 06:25:13 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2023-03-29 06:25:16 ERROR: E:The repository...

Hi, a client has mistakenly deleted the logs directory of a subscription. A full subscription backup, with the log files included (I downloaded the backup and checked they're there), did not recover the directory. Is there a way to regenerate these logs inside the subsciption directory...