• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. P

    Resolved Disable output buffering

    Hello, I'm really struggling trying to find how to disable output buffering on my server. I'm using Apache 2.4.41 with Nginx in proxy mode. I also have ModSecurity enabled with Comodo rules (free) and use PHP-FPM served by Apache. I have set, in my "php.ini" file, the value of...
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    Question Limit the number of recipients for a single message on outgoing emails

    Hi, Is there a way to limit the number of recipients (To, CC and BCC) for a single message on outgoing emails with Plesk? I'm using Postfix and all emails are sent through an external email server via SMTP. Thanks for any help.
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    Question Change the email address used in the "From" header when Plesk sends email notifications

    Hello, When Plesk sends me email notifications, it's using the same email address in the <From> header and in the <To> header which causes email deliverability problems. Is there a way to define an email address of my choice for the sender in this case? Thank you in advance for your help.
  4. P

    Issue Plesk file manager freezes when uploading a file

    Hello, I'm facing a very frustrating situation with Plesk file manager. Each time I try to upload a file (that is not that big ~45Mb) the progression bar freezes at 86-87%. The whole behavior is quite weird as the progression bar starts at 73% then goes slowly until 86-87% and then nothing...
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    Resolved Can't accessing Plesk log in page over HTTPS

    Hello, When I try to access my Plesk panel through the URL "https://domain.tld:8443" it says that the connection is not secured even if my SSL certificate is fully valid for "domain.tld". So how could I fix that? Everything was working just fine few minutes ago.
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    Question Dedicated FPM application and subdomains

    Hello, In Home > Domains > PHP settings, if I set the "run PHP as" option to "Dedicated FPM application...", will that setting also be applied to all subdomains? I have multiple subdomains on my website and I was previously using shared FPM with the value "FPM application served by Apache" but...
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    Resolved Plesk update: ERROR while trying to backup MySQL database

    Hello, I tried to update my Plesk version from 18.0.47 to the latest available one (18.0.60) from my Plesk panel (Tools & Settings>Plesk>Updates) and got the following error : I didn't find anything about this specific issue on the internet. The only similar case I found didn't really resolve...
  8. P

    Issue The repository no longer has a Release file

    Hello, I'm using Plesk Obsidian 18.0.47 with Ubuntu 20.04 and I'm having the following error: Should I upgrade both Plesk and Ubuntu to fix the issue? Also if I do so, which consequences there will be on my server (it's actually hosting different applications and websites). Is it safe to...
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    Question Upgrading an existing Plesk installation

    Hello, When I try to update my packages, I have the following error message "The repository 'http://autoinstall.plesk.com/pool/PSA_18.0.47_10005 focal Release' no longer has a Release file". I guess that it's because of my actual Plesk version being obsolete. But then how to properly upgrade...
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    Resolved Suspicious IP address in the list

    Hello, I've just checked my IP addresses list in "Tools & Settings" and found an IP that I have never added. To be honest I'm a real noob when it's about using Plesk and I don't know if the IP was already there in the beginning but it doesn't point to my server location (instead it points to my...
  11. P

    Issue Emails are not delivered nor received

    Hello, I have Plesk Obsidian 18.0.47 with Ubuntu 20.04 and I'm having huge problems with emails. I don't really know where to start as I'm quite new to server configurations. When I try to send an email (either with Roundcube or from a script), the email is sent but never received by the...
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