• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Issue Sudden High mariadb / mysql memory usage

    We are suddenly seeing the mariadb usage hit 41% and mysql memory usage spike and stay consistently high at around 60gb out of our 128gb server. Typically this value should be around 30gb day to day but something is causing the memory useage to spike. We havent made any particular changes. If...
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    Issue How to seucre a custom plesk login url?

    I have a possible security issue when setting a custom plesk URL. We've just moved to a new office and have a new IP address. The server is supposed to be blocked so only us and a few others can reach the Plesk login screen. 8443 is therefore restricted to our IP alopng with 22 and a few other...
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    Issue Replace a folder and all contents rather than replace changed files?

    Hi we are trying to recover from a malware attack on a specific website (Not one I coded thank goodness!) I am trying to manually replace wordpress files and folders with an original copy from the wordpress repository. I want to do the following in the least disruptive way possible: If I put a...
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    Issue Plesk Interface becomes slow with 100 domains

    Is there anything I can do to speed up the Plesk Interface? We have a hardware dedicated server AMD EYPC 16/32 Threads 128gb RAM 960gb NVME Storage The server now has 100 domains on it and the plesk interface has become sluggish the more domains that have been added. The monitoring panel is...
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    Default URL Settings for Site Cloning to include www.

    Hi, When I clone a site using WP Toolkit to a new domain or new test area it always strips the www. out of the url in the WP_Options table. For example: https://www.testarea.co.uk/template Will always clone to the non-www version. https://testarea.co.uk/newclientsite Is there a way to...
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    Question Using an external firewall to block Plesk ports

    We use IONOS as our hosting provider and they offer an external firewall to protect the server. We normally restrict the ports below to a range of IP addresses. 22 8443 8445 21 49152-65535 This covers - SSH, FTP and Plesk login attempts before they even hit the server. Are there any possible...
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    WP-Toolkit and cache clearing from wordpress

    We use WP-Rocket with our Plesk server. We are looking to enable NGINX caching and serve all content via NGINX. WP-Rocket have suggested that the NGINX-Helper plugin has automatic compatibility with WP-Rocket however - They suggest that you have to add additional NGINX settings to allow the...
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    Issue Wordpress site restoration doesn't delete files

    When using WP-Tookit to take a backup of a site and then restoring it. I have found that it is not deleting files added to the media library after a restoration. For context - I am bulk importing products and files into a WooCommerce site. I create a backup in WP-Toolkit for the specific...
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    Resolved What does Enable Bot Protection Actually Block?

    What bots does the enable bot protection in WordPress Toolkit for Plesk actually do? Is it a modification to htaccess? Is it php directives? How can I see this list? Can I edit this list? Seems a bit bold to put an option in for blocking bad bots without any documentation.
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