• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Cannot log in to raise a ticket

    Username: TITLE Cannot log in to raise a ticket PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE NA PROBLEM DESCRIPTION Upon logging into Plesk 360 and then clicking on the "support" button at the bottom right of the screen, im taken to...
  2. K

    Issue support.plesk.com sign in not working

    I'm currently unable to use the sign in option at https://https://support.plesk.com/hc/en-us. When I click on the "submit a request" at the top of this page. I get the following message: Dear customer, In order to be able to submit request to our Technical Support you need to Sign in (using...
  3. K

    Issue Plesk backup. Unable to back up database #. Error: Unable to find row with id in data_bases table.

    I'm getting the following error when a backup runs: Warning: Application "WordPress" Unable to back up database #. Error: Unable to find row with id in data_bases table. Whilst this looks similar to the error that is documented here...
  4. K

    Resolved Secure IMAP and SMTP subdomain based on customers domain name

    Hello, Whilst I know that you can allocate the main domain names letsencrypt SSL cert for use with IMAP/SMTP/POP3 connections, it doesn't seem possible to allocate a custom subdomain for IMAP/SMTP/POP3 use. For example, I'd like to use mail.mydomain.com as my server name and also get a...
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