• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Issue Send Error Report

    Not sure where to send it but maybe someone can help out. Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components ) Details: Downloading file products.inf3: 0%...
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    Question remove extensions from service plans doesn't work

    I removed access to several extension when building a service plan and Plesk basically doesn't care and shows them anyway. Git, SiteJet, etc What is the best way to make an extremely simple plan for people only allowing them WordPress extensions, thanks
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    Question Automatic creation of WordPress with new accounts

    In Plesk you have the ability to create a WP install when a new account is created. In WHMCS you also have the ability to create a new WP install when a new account is created. Is this redundant? Do you have to set them both up for it to work? If you've already set them both up will it cause...
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    Question Similar DNS Problem as many but works just fine??

    So I'm trying to connect a domain which is registered with Enom, using WHMCS, and hosted on Plesk VPS. I'm using Plesk DNS to point the root domain to another IP address (along with WWW). I have the error message but the website loads fine on both WWW and Root. I've also created sub-domain...
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    Question Undeliverable Emails from Hostname Only

    Not sure what I need to do here. All the emails from domains hosted work fine. The Hostname is fpi.hostname.com and I have hostname.com as an account on the server. In the DNS I have fpi.hostname.com pointing to IP address. Do I need to generate something for the system emails to work and not...
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    Issue DANE option not available for single domain

    Trying to add DANE support for emails and all but one domain on the server has the option to add DANE. I can't find any difference between the domains that have the option and the one that doesn't. How can I find what is happening with that single domain where the Let's Encrypt option to add...
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    Issue Sync with WHMCS and Plesk API error but all info from Plesk via Sync

    Plesk API Response: Customer with email 'email@email.com' is not found in panel. Please contact your service provider. Not sure what is happening. This site was synced from Plesk and didn't exist in WHMCS prior to that. All information came from Plesk. How is it not reading what it sent in...
  8. E

    Issue The Yum utility failed to install the required packages.

    I can't find any simple answers to this. OS Rocky 8 Just started today Went through a bunch of "answers" here and on Linux sites. Just can't get anything to work. What else can I try?
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    Question Best Practice to leave DNS Template alone?

    In the 'Zone Records Template' there exists 2 NS record types NS1.<domain> and NS2.<domain>. I understand that the "<domain>" will be replaced the domain name of the website created. This causes some issues however with the "Primary Name Server Not Listed At Parent" & "Local NS list Does Not...
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    Question Reverse DNS not matching - so confused

    Any site using email set up is having deliverability issues. How does one go about setting this up so that a client email comes from the client domain. I've already check the box for that setting in the "mail server setting" and it didn't change anything. Your IP address xx.xxx.xxx.xxx is...
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    Issue Whmcs will not log user IPs and only shows localhost

    I have tried everything I could find. In the phpinfo file it is showing the server Name correctly but the: $_SERVER['REMOTE_ADDR'] is showing (127.0.0.1) localhost $_SERVER['SERVER_ADDR'] is showing (127.0.0.1) localhost and the, $_SERVER['HTTP_X_FORWARDED_FOR'] is showing correct IP...
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    Resolved Access to a single domain under "My Subscriptions" doesn't work

    Just wondering if I'm crazy. If a website is added under the "My Subscriptions" part and not assigned to a customer it seems to be impossible to just login to that site from the front end to manage email/files for that domain. using the Plesk Control Panel login URL, any site attached to a...
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    Issue OpenSSL CURL 56 ongoing error

    This error occurs when trying to set up WHMCS to connect with Enom for domain registrations. CURL Error: 56 - OpenSSL SSL_read: error:0A000126:SSL routines::unexpected eof while reading, errno 0 I've read everything I could find and seems like this is well known with no solutions. Please...
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