• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Issue The target principal name is incorrect

    Hello, I'm getting this error in outlook. I've followed the steps in this link: https://support.plesk.com/hc/en-us/articles/12387823865623--The-target-principal-name-is-incorrect-warning-shown-in-Outlook-when-connecting-account-hosted-on-Plesk-server This has only been happening for about a...
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    Issue plesk-ext-monitoring-hcd.service

    Hello, I have this error and I don't know how to solve it. Execution status has failed with exit code 3, stdout: × plesk-ext-monitoring-hcd.service - Hardware changes detector for the Plesk Monitoring Loaded: loaded (/lib/systemd/system/plesk-ext-monitoring-hcd.service; enabled; vendor...
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    Resolved Some emails don't go through

    We have some emails that don't go through. Checking the logs shows this: 2024-02-18 00:53:28 INFO postfix/cleanup [3812112] 24DC417AA8A: milter-reject: END-OF-MESSAGE from lon103.XXXXXXX[XXXXXXX]: 5.7.23 SPF validation failed.; from=<XXXXXXXX> to=<XXXXXXXXs> proto=ESMTP helo=<lon103.XXXXXX>...
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    Question Warnings in mail log [SASL LOGIN authentication failed]

    I check this information in the email logs several times: 2024-02-02 13:23:14 WARNING postfix/smtpd [3512567] warning: unknown[IPXXXX]: SASL LOGIN authentication failed: authentication failure 2024-02-02 13:23:14 WARNING plesk_saslauthd [3512587] failed mail authentication attempt for...
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    Question Email filters: forward message based on subject

    Hello, I need to create some rules in which the subject or sender of a certain email has to be sent to another email. For example: Email A receives an email with the subject XPTO, I want that email not to go into email A and be forwarded to email B Is this possible? Thank you
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    Issue Recipient address rejected: User unknown in virtual mailbox table

    Recipient address rejected: User unknown in virtual mailbox table I've followed several of the steps mentioned on the forum and none of them work. If I deactivate the email, I can no longer access it.
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    Issue I can't connect to Outlook

    I can't configure email in outlook 2021, it says to check the IMAP settings. I've already followed several teturials but to no avail. I've tried the IP instead of example.com and it doesn't work.
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