• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. llucas

    Question login / pass plesk installer

    Hello, good morning. I'm learning a lot about PLESK, and I don't know what happened. The installer has been misconfigured. And I get this message: Unable to log you in. Check whether you entered the correct login name and password, and that the user account exists in the system. I'm attaching...
  2. llucas

    Question Build a VPN server with HETZNER

    Hello, good morning. I was wondering if anyone on the forum knows or could tell me how to set up a VPN on my HETZNER server. We have three Spanish websites that occasionally reject IPs cached by Cloudflare, where we have our DNS, on weekends. This is why people can't see us. I tried browsing...
  3. llucas

    Resolved Retrieving WordPress admin credentials, please wait...

    Hello everyone, good morning. I'm having trouble logging into the portal of a site I run with PLESK. I have a server with several sites, and this is only happening on this one, and it's been happening since Friday. I can't access the site's WordPress portal. Could it be something with the...
  4. llucas

    Question SSL certificate for a new domain

    Hello, I have purchased an IP from our provider HETZNER and I have been assigned the new IP 95.216.3.218, I bought it to put a domain called efcarf.og, everything seems to work, except that it does not let me issue an SSL certificate for that domain. On the same machine I have two IPs, one is...
  5. llucas

    Question Create a new domain on the same server

    Hello I don't have much experience with PLESK, my work asks me to create a new domain on my machine, everything seems easy. I can't get to the site, I want to call it www.efcarf.org, I have the name purchased in Godaddy and I have the DNS in Cloudflate. How do I proceed to create/configure...
  6. llucas

    Question PHP Settings

    Hello, good morning I don't have much experience with Plesk and I have found this error regarding PHP. It seems like an error that needs to be fixed because that version of PHP is no longer on the server. My question is: where do I launch the command to fix this error? Thanks for your help...
  7. llucas

    Question System Updates

    Hello, good morning!!! For a few days now, the server has been reporting system updates regarding imunify. It seems like it never finishes updating. It appears every day and no matter how many UPDATEs I apply, it keeps coming back. Is this happening to any of you? Thanks, Merry Christmas to...
  8. llucas

    Question Credentials for installing/updating

    Hello, good morning After a few days of having bought a PLESK license for my server, everything was going perfectly, but today the update system asks me for a user and a password that I don't remember. Could you tell me what it could be or how I can fix it? It didn't happen to me before, I...
  9. llucas

    Question Backup copy in two places

    Hello, good morning I have a question about backups. I've been using Plesk for a while and I have a question. What is the difference between making copies of the domain and doing it through the PLESK tools? If I do it per domain, I have it set to make a copy at 03:00 A.M. and it does so and...
  10. llucas

    Resolved Search for files with JPG extension only

    Hello, good morning!! I am trying to clean my server of thousands of .jpg files because I already have them with a .wepp extension and I am having a problem. How can I search from PLESK, only the files with a .JPG extension and then delete them? Is there a way?. I am new to PLESK and I can't...
  11. llucas

    Resolved Optimize with Performance Booster

    Hello, good morning I wanted to know why this domain doesn't let me use the PHP optimization option to see if I get better results. In some domains that I have on the server it does let me optimize it but not in this one. I don't know Can you help me? I've attached a screenshot. Thanks,
  12. llucas

    Question Remote access to server database

    Hello, good afternoon I'm having problems connecting some ZOHO machines to the wordpress database on my server. It seems that ZOHO is not letting me through. What could be happening? I have set it to allow all remote connections, but it still doesn't work for me. The range of ZOHO IPs are...
  13. llucas

    Question SSL in APP Mobile Certificate is not valid

    Hello, good morning!!! I don't know if anyone knows about this error I'm having. I would like to tell you that from my mobile phone with the PLESK MOBILE app, I see details of my server, and in principle I can log in to my machine correctly, but when I try to enter a site and click on the...
  14. llucas

    Resolved update 18.0.62 a 18.0.63

    Hello, good morning I just updated my PLESK from version 18.0.62 to 18.0.63 and everything is fine, but I noticed one thing after updating. Some graphic icons do not appear correctly, even though the function is hidden. I am attaching a screenshot where you can see what I mean. I have...
  15. llucas

    Question Upgrade to TLS 1.2

    Hello good morning I'm configuring my wordpress to be as secure as possible and from the Patchstack site, it shows me an error with this message: This means that your server may not be running the TLS 1.2 version. Make sure that this layer is running as well as this is a requirement for...
  16. llucas

    Question domain name change with PLESK

    Hello For technical reasons of a site that I cloned, I had to change the name of a subdomain in PLESK. Specifically from staging-r.fundacioncarf.org to test.fundacioncarf.org He did everything correctly and I was surprised. Evidently I have put the dns of test.fundacioncarf.org in my DNS...
  17. llucas

    Question upload files larger than 16mb to plesk

    Hello good morning I have a question that I put aside in the PLESK panel, the PHP configuration means that at most I can upload files of up to 16 MB. I have a question. If I had to upload a file larger than 16MB, how can I do it? Let's say I have to upload a 20mb pdf. Thanks, good week!!! Luis
  18. llucas

    Question How to proceed with a cloned website in plesk

    Hello, good afternoon We have PLESK on our server and we have cloned an instance of our website in order to test and create a new website for the Foundation where I work. The website development team asks me, what is the best way to proceed for what is being developed new that will be...
  19. llucas

    Resolved IP Address Banning (Fail2Ban) Configuration

    Thanks..
  20. llucas

    Question IP Address Banning (Fail2Ban) Configuration

    Hello good morning You already know me from this forum, I am new to the world of PLESK, I am configuring my server little by little, learning a lot. I have a question, I have IP Address Banning configured but I don't know if I have it configured correctly because looking at it I found that in...
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