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Server has 1 IPv4 and 1 IPv6 address. Plesk Hosting settings only give the ability on SOME websites to choose IPv6 (dedicated) which implies that the IPv6 address for the server is only applied to that one account/website/domain. How do we set the IPv6 to be available as the IPv4 is as a...

Plesk has a whole host of GUI stuff for setting the standard PHP used for website control / population and presentation BUT there seems to be nothing about how to set the required PHP.ini settings for the PHP Handler system that is used for running the "Scheduled Tasks" ; so running a script...

WE have a scheduled cronjobs which run But these come back with an error because: The code in the PHP file is: The Standard Public Website files works correctly because the PHP in the "PHP" Plesk settings under "additional Directives" shows: The class we need to use is placed in...

Two domains: Both on same server and same subscription. subdomain.domain1.co.uk And domain1.co.uk How to send emails from scripts on account subdomain.domain1.co.uk and make them look like they come from domain1.co.uk The From mailbox is operational (noreply@domain1.co.uk) . The mail server...

We have just moved a set of accounts from WHM to Plesk. On WHM they all worked perfectly. On Plesk, there is an issue that sending Script based emails (eg from PHP Script ; not from a mail client) from a subdomain to any 3rd party email account is failing because the subdomain is trying to...

OS: Alma Linux 9.7 MariaDB: 10.11.15 Plesk: 18.0.73 update 5 Plesk backup runs but creates an error for every DB: But the database and the tables all work ok and no other indicator anything is corrupted. This Q&A here: Resolved - Plesk backup can not Dump databases MariaDB 10.6.7 references...

Plesk update has a solution guide here: https://support.plesk.com/hc/en-us/articles/12377596588311-Plesk-upgrade-shows-warning-There-are-accounts-with-passwords-encrypted-using-a-deprecated-algorithm This shows how to list accounts across the Plesk system with the wrong password encryption for...

We have server version: Plesk Obsidian 18.0.73 Update #4 Web Host Edition Last updated on Nov 19, 2025 03:50 AM Which means things like...

We have a client with MS Outlook 365 and inability to access emails on the server. Having a look at the logs the failure is caused by a connection attempt using DIGEST-MD5 . Having a check of other emails they are connecting ok choosing CRAM-MD5 Seeing This topic: Resolved - Plesk 18.0.73 -...

Following on from the previous issue here Issue - Updating MariaDB from 10.5 to 10.11.4 breaks everything. I am trying to run Because the issue appears to (now) be the Plesk operating Database tables are corrupted or non-existent. So I run as the root user: Plesk repair db and get the...

Plesk Obsidian 18.0.73 on AlmaLinux 9.6 (Sage Margay) So we used the Plesk Update system and took our MariaDB 10.5 to 10.11.14 and now everything is broken. The Plesk system auto-logged out during the update process; while hanging on doing something with psa.longtasks . However, the Repair...

I can not add PTR records to the domains on a domain-by-domain basis ; the Plesk interface expects an IP rather than the "153.54.217.in-addr.arpa" text. I have looked to this question Question - Reverse DNS/PTR Record and my Server wide mail server shows "Send from Server IP address and use...

ISSUE: I have a domain imported from elsewhere. They have email addresses. The emails work fine. However, inside the Plesk domain "Mail" tab the icon link to webmail.domain.com doesn't work, resulting in a ~ "failed to find server" / "service unavailable" browser error. I checked out the...

WordPress Toolkit shows admin users, but it can't update them. Says can't find them despite them existing. WordPress toolkit can't log in to the Wordpress dashboard (presents the setup dialogue as below instead). The SQL data for the _users and _usermeta tables both appear correct in...

We have imported a WordPress site into Plesk. For some reason (I think through re-syncing on the migrator plugin) the import has generated two sets of WordPress tables on the domain. We only need one set of data tables. WordPress Toolkit points to the prefix that is the wrong one. How can we...

So we are getting emails from some imported domains stating: I assume the "parent" zone is the Server domain because the DNS is handled on the server for multiple client domains. The admin of the previous server these came from said they had similar notices but just ignored them, and DNS...

We have the following mail log details: /var/log/mail.log Note: 123.145.167.189 is the server IP. The core detail here is: BUT: Other domains on the server are sending and receiving OK. This domain (multiple addresses on this domain) has an issue. Due to this I am wary of doing the Plesk...

The SSH Key manager claims to be able to use SSH Keys for domain account connection. I have been having issues with the "incorrect format" for the keys; Without any guidance on what is the desired format: AND But there's no details given either here or on any documentation that can be...

I am used to being able to deliver website content to the end user via compressed delivery of content, saving something around 78% of bandwidth costs outwards. I can't see any reference or mention of this at all in any way on Plesk control panel / admin panel. I have found "How to enable gzip...

How do we achieve the below in Plesk? Both domains are controlled by the same account, one is a placeholder domain, but emails can be sent to either and be forwarded to the mailboxes on domain-two.co.uk How can this be done in Plesk?