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Hello, I have tried to disable/remove the DNS from the plesk using the Update option but the message shows that Cannot be removed as attached screenshot. Is there any other way to disable the DNS entirely instead of hosting plans settings? Awaiting your reply.

Hello Support, We need to have the One Click App like Wptoolkit to install Opencart. We have searched in the Application pool, there is no option to add Opencart. We have searched and there is no possible ways to find the Opencart APS package available. Can you let us know how to add the...

Hello Support, If the user takes the backup under his plesk control will it consumes the server disk space or user account's disk space? Also, if we take the backup for the server, it will consumes the server disk space and not the user account disk space right? Kindly confirm the above...

Hello Support, I have created an customer account as per the screenshot and suspended the domain name. When I verify the status in the IIS, it still shows active. May I know the reason for this? Awaiting your reply.

Hello Support, We are using Plesk Linux server and we have the plan created in the plesk panel and setup the bandwidth as 100GB/month. We want to know if the above limit is exceeded, how can we limit the bandwidth via OS level or Hardware level in plesk linux server? Awaiting your reply.

Hello Support, I wish to update the plan to each customer like if I update the plan 1 the customer can use PHP 8.1 only. If I assign the plan 2, they can use both 8.1 and 8.2 like this can we achieve? Awaiting your reply.

Hello Support, We have Plesk Windows server and installed with ASP.NET. In the admin panel it shows only 4.8 version as the web scripting in Server components. Also, in server components I have the below .NET core components are shows. https://prnt.sc/LvcFj3n54OM2 When I tried to create the...

Hello Support, We have the Linux Plesk server and we are facing an issue with changing the domain name. While changing the Temporary domain name to current domain name we are receiving the below error message. https://prnt.sc/D1eL8sBovIp5 Can you please let us know how to resolve this issue...

Hello Support, We have the Linux Plesk server and we are facing an issue with changing the domain name. While changing the Temporary domain name to current domain name we are receiving the below error message. Can you please let us know how to resolve this issue? Awaiting your reply.

Hello Support, We have the remote Database setup and we have installed the Softaculous in Plesk Linux server. When we try to deploy the Joomla or wordpress website via Softaculous panel, we have received the below error message. FYI, we are able to create the Manual DB and Joomla setup using...

Hello, We have whitelist some of the domains and we need to get all domain to be whitelisted as few new plesk URL what we whitelisted differ. Awaiting your reply.

Hello Support, We are using the secure environment (Offline server) and we have allowed the particular URL only to install the plesk in the server. When we try to install the Plesk, it shows as EPEL required to be enabled error. Please refer to the attached screenshot for your reference. Note...

Hello Support, We have a few questions regarding the use of Softaculous and Imunify with Plesk, specifically in environments where access is routed through a proxy server: 1. Is it possible to access Softaculous and Imunify360 through a proxy from a Plesk environment? 2. How does the...

Hello All, We need to know the IP address that used for the below. 1. Licensing server 2. Plesk updates IP address We need to whitelist the IP address in our server firewall. Can you share the list of IP address? Awaiting your reply.

Hello Support, We are using Plesk Windows Server and have set up SFTP access with chroot restrictions using OpenSSH. Our current setup restricts each user to a specific directory by manually adding entries in the sshd_config. Kindly refer to the below snippet for your reference. +++ Match...

Hello All, I wish to use Mylittleadmin in windows server Plesk to access the MSSQL database. Since this option is depreciated. Can you please let us know the Alternative for Mylittleadmin for Plesk windows server? Also, the alternative should be like the panel should be login within plesk. It...

Hello Support, How does Sitejet connect to external platforms, and what information is exchanged during the integration (authentication, data transmission, hosting setup) in Plesk platform? Awaiting your reply.

Hello Support, How does Sitejet connect to external platforms, and what information is exchanged during the integration (authentication, data transmission, hosting setup) within or without Plesk platform? Awaiting your reply.

Hello, I have tried to install plesk in the redhat9 and got the below error. Could you please confirm that we can install plesk in redhat9?

Hello, 1. Can you please let us know the mysql variables available in Plesk? 2. Can you please let us know the limits we can set for mysql varaibales on plesk? Example wait_timeout,etc., with an description? 3. How can we change the limit for the mysql variables in Plesk? Kindly let us know...