• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. V

    Issue Plesk Email Security - Local spamassassin rules not applied

    After I installed the Plesk Email Security paid extension, my custom local spamassassin rules are not applied. The list of test applied doesn't changes even if i include a new rule in local.cf file with a very high score. The X-Spam-Status is always the same. X-Virus-Scanned: amavisd-new at...
  2. V

    Issue E-mail - User IP being verified in RBL

    The IP used in my house is in a RBL. All the messages I send, are being classified as "SPAM" or are being refused. Even if I use a webmail to send a message to myself . The server is verifiyng the client IP, not only the server responsable by the relay. SO: CentOS Linux 7.8.2003 (Core)...
  3. V

    Resolved Imunify - Scan failured

    I tryed several times to scan a domain. All the tries where failed. I can't found what is the problem and how to fix it. It does not happens with another domain.
  4. V

    Forwarded to devs Lets Encrypt not creating/updating DNS record

    User name: ViaHosting TITLE Lets Encrypt not creating/updating DNS record PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE SO: Microsoft Windows Server 2019 Produto: Plesk Obsidian Versão 18.0.27, última atualização em 15/05/2020 17:37 PROBLEM DESCRIPTION The Lets Encrypt...
  5. V

    Issue Lets Encrypt renew problem - Type: urn:ietf:params:acme:error:unauthorized

    The Lets Encrypt certificates hasn't renewed automatically. When trying to renew manually, I got the following error: After investigating, I discovery that the problem is Lets Encrypt module is not updating DNS record. If there is a "_acme-challenge" record, it is not update. It there isn't...
  6. V

    Issue Lets Encrypt Wildcard Certificate used by Webmail is unset after renew

    I use a Lets Encrypt Wildcard Certificate for my domains webmail. It works fine. But when the certificate is renewed, the setting for the webmail was lost. It remains setted for the e-mail, but not for the webmail. It happens with all the domains, every renew. Plesk Obsidian Versão 18.0.21...
  7. V

    Issue PHP Composer - missing

    Once I put the composer.json file at /httpdocs and the Plesk GUI found the file, it stores this information. If I delete /.composer folder and /httpdocs/composer.json , the PHP Composer Extension gives an error. How do I clean this information in Plesk to force extension to rescan domain ?
  8. V

    Resolved Unable to load object of type PhDomain with id=12: O domínio não existe

    After running Daily script task D:\Plesk\admin\engine\php.exe -q "D:\Plesk\admin\plib\DailyMaintainance\script.php" Messages at D:\Plesk\admin\logs\php_error.log [2019-11-05 12:00:01] ERR [panel] Unable to load object of type PhDomain with id=12: O domínio não existe.: 0...
  9. V

    Issue PHP Composer - not found

    Hi, Scenario: SO: Microsoft Windows Server 2019‬ Produto: Plesk Obsidian Versão 18.0.20 Atualizar #1, The PHP composer scan didn't found the composer.json in vhost\domain\ I placed the file in vhost\domain\httpdocs\ and tried to rescan. I supose that the plesk interface is not doing...
  10. V

    Issue FTP Upload very slow - 350 KiB/s

    Hi, I have the following scenario. New server with a Windows 2019 Std. Fresh install of Plesk Obisidian. Windows and Plesk fully updated. Upload using FileZilla All the ftp uploads are very slow. I can't get speeds greater than 350 KiB/s But if I make multiples uploads simultaneous they get...
  11. V

    Plesk Windows 8.6 to 9.5.2 Errors

    When I tried to migrate domains from Plesk 8.6 to Plesk 9.5.2 I got the following problems. 1) Subdomains at subfolders are created with the folder name same as subdomain name. ex: Plesk 8.6 -> subdom.domA.com = /httpdocs/mysubdomain Plesk 9.5.2 -> subdom.domA.com = /httpdocs/subdom 2)...
  12. V

    Recycle IIS Application Pool

    An exception raises when i try to RECICLE IIS application pool. It works fine STOPPING and STARTING. Windows Server 2003 R2 Standard Service Pack 2 Plesk 8.3.0
  13. V

    protdir.exe changes aren't applyed

    The changes made with protdir.exe does take effect. Conclusion: This application is not applying the informations. It saves, but doesn't apply.
  14. V

    Statistics.exe taking too long

    The statistics.exe is taking a LONG time to finish.
  15. V

    DNS/MSSQL Services can't be disabled

    I don't use any DNS service at my plesk servers. I run a DNS server remotely. Plesk stops responding if i set Plesk Components Management->" DNS service is switched off " Plesk also stops responding if i disable MSSQL service. Now I can't login at Plesk to Enable DNS Service How do...
  16. V

    Action Log - Download - wrong period

    The Action Log page is showing the wrong period. I have 30 days of logs, but it only shows the current year (2007). So I can't change the beginnig year to get the last month log.
  17. V

    AWSTATS - /Webstat permission

    Hi, I'm having problem with the /webstat directory permission. The AWSTATS just works with the current month. When i try to see the pasts months, i got the following message. This problem is solved adding the write permission to IIS User for /statistics/webstat directory. 1)...
  18. V

    How do i run awstats as CGI

    I have migrated several domains from another server. All of them was using AWSTATS. I want to copy the data files from each domain to the new server. The problem is that Plesk creates a static page, only for the current month. If i run it as CGI, the AWSTATS may look to the others months.
  19. V

    MailEnable - mail service disable

    Hi, I have two server. The first one, Linux. It's just used as mailserver. The second one, Windows. This one is used to websites. The problem is that even if i disable the Domain Mail Service, from Plesk or at command line, it keeps the domain configuration at MailEnable as Enabled...
  20. V

    Maillog problem

    The problem started after i upgrade to version 8.1. Some lines came empty. ie: Dec 4 17:20:25 linux04 pop3d: Dec 4 17:20:23 linux04 pop3d: Connection, ip=[201.80.17.212] Dec 4 17:20:23 linux04 imapd: Connection, ip=[127.0.0.1] Dec 4 17:20:23 linux04 imapd: IMAP connect...
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