• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Setting "retain web and traffic statistics" for all domains

    Hi, Im trying to find a way to set on the flaf for "Setting "retain web and traffic statistics" for all domains" and maybe add a number of months ? Just the flag will do, as I believe it willthen use server default for the months. I cannot seem to find this anyway in the PSA sql...
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    version numbers and patches

    hopefully someone can help. We are running a number of 8.6 servers and the "updater" is happy with the versions and says 8.6 is up to date. Now, looking at the plesk sites the patches gives higher version numbers ... Is this right ? My version according to the desktop is: psa...
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    Spell Check / IMP / ASPELL

    Since installing plesk 8.6 on Unbuntu 8.04 we cannot get the spell check to work in webmail. The ICON is there and it shows the spell check screen but does not do anything. Gives you the "done" or "cancel" options but no spell checking. Seen the other posts but cannot see a difference in...
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    URGENT HELP Needed - SB 4.0 -> SB 4.5

    We have an urgent situation with a failing server with SB 4.0 that we need to recover onto a new server with SB 4.5. What would be our backup/restore route to achieve this please? Detail ----- Old (failing) Server: Slowly (or quickly - who knows !) dying server with Fedora 4 and...
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    Backup / Migrating Methodology - my understanding of no protection!

    hi, We have sitebuilder 4.5 running under Ubuntu 8.04. I am looking for a backup methodology to enable me to recover Sitebuilder sites in the event of a disaster. Manually rebuilding 100 sites is not really an option :) From what I have read the SBbackup / Restore facility is only of...
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    Use of short and full names in 9.0.2

    Hi, The option in the email settings for "Use of short and full names" is not there . im going "home" -> "mail server settings" but no option to turn on short mail names ? Can someone point me in the right direction ? thanks Andy
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    strange webmail dns record

    Clean install of V9 on Ubuntu 8.04 When I add a new domain I get a strange catchall DNS record created: *.webmail.mydom.co.uk. Below is the DNS skel and not mention of this record there: <domain>. NS ns.<domain>. <domain>. A <ip> <domain>. MX (10) mail.<domain>. <ip> / 24 PTR <domain>...
  8. T

    application vault & mysql_connect

    We have plek 8.01 server and have just installed Plesk 8.6 on a new server. Everything seems to be ok exept if you try and install something from the application vault that uses mysql. Here is the Oscommerce error, "Warning: Site application installation failed: Fatal error: Call to...
  9. T

    EShop Paypal/Shipping Cost Bug

    I have found the following problem in our EShop module when using Paypal payment system and have a Shipping Cost applied to each order: The total amount to be paid via Paypal does not include the shipping cost, only the cost of the actual items. Example: 1 - Add product A to basket...
  10. T

    EShop Paypal/Shipping Cost Bug

    I have found the following problem in our EShop module when using Paypal payment system and have a Shipping Cost applied to each order: The total amount to be paid via Paypal does not include the shipping cost, only the cost of the actual items. Example: 1 - Add product A to basket...
  11. T

    Ability to edit the <title> html tag

    Dear all We would love to see a field in sitebuilder 4 where you can edit the html <title> tag. The reason for this is that the words in the <title> tag are exteremly important for search engine positioning, I would say these days much more important than the 'keywords' and 'description'...
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    Login takes you to admin panel instead of site?

    Dear all I may be going a bit mad here, or my memory may escape me, but I could have sworn that when a siteowner logged in to sitebuilder in 3.0.2, they were presented with the sitebuilder wizard, and not the admin panel? I can't test this to see if I'm right, as we no longer have...
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    Errors in Forwarding HTML Message from Horde

    The following continues to be a problem for us, does anyone know if there is a fix for it? Short Description ------------------------- When your forward a message from Horde and add a bit of text to the top of the message, the added text is not displayed when the forwarded message is...
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    Filemanager WYSIWYG not available under Firefox

    Filemanager WYSIWYG not available under Firefox If you log into a domain via the control panel with Firefox and go to the filemanger to edit a HTML document. The icon for the WYSIWYG editor is there but not available to select. A message on the left says "editing the file i WYSIWYG...
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    Sitebuilder 3.0.2 - Login takes you to create wizard even if you already have a site

    Since upgrading to SB 3.0.2, when an existing user logs in, they are sent to the "select your type of site" wizard screen. The user is only aloowed one site and that is already created (and shown in a drop down in top right). If the user clicks next they get the "Cannot create or get the...
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    Sitebuilder 3.0.2 - Add Image - paths incorrect

    When you add an image, sometimes the image cannot be found as the path it picks up is invlaid. These are loaded from a local PC and the image name is recognised but when selected the path is wrong. The path of the correct images is: attachments/Image/tempOnyx3280_Header.jpg The path it...
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    Sitebuilder 3.0.2 - Java Script Errors "can't execute code from a freed script"

    We have been trying to get SB 3.0.2 ready for customers but keep getting JS errors. You can start to edit pages, save then and then you get the little yellow flag, bottom left in IE to say you have an error. MSG IS: ------------------------------------------------ Error: can't execute...
  18. T

    Plesk News - disable ?

    Hi, We have set out clients up so that they do not display the DESKTOP and that works well. But you still get "Plesk News" at the top when you login. Anyone know how to permanently disable or turn this off ? Small Businesses in the UK do not care about SOA records or what ever news...
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