• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Subscription DNS zones can't be synced

    I'm not sure if Plesk upgrade to 10.4.4 is responsible for this issue, but it started occurring after a server was upgraded to Plesk 10.4.4. Product: Parallels Plesk Panel Linux 10.4.4, version: psa v10.4.4_build1013111102.18 os_CentOS 5 Operating System: CentOS 5 i386. Kernel...
  2. P

    PHP directives date.timezone & session.save_path are not set

    Product: Parallels Plesk Panel Linux 10.3.1, version: psa v10.3.1_build1013110726.09 os_CentOS 5 Operating System: CentOS 5 i386. Kernel: 2.6.18-194.26.1.el5PAE Architecture: i386 Please Note: Using PHP 5.3 (Packaged by Parallels) and PHP runs as FastCGI. Problem Description: It seems...
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    MaxRequestLen Issue

    I'm not sure if Plesk upgrade to 10.3.1 is responsible for this issue, but it started occurring after a server was upgraded to Plesk 10.3.1. Product: Parallels Plesk Panel Linux 10.3.1, version: psa v10.3.1_build1013110726.09 os_CentOS 5 Operating System: CentOS 5 i386. Kernel...
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    Customers with usernames bigger than 14 characters, can't create database users

    It seems we have found a huge bug on Plesk 10.1.1 When username and underscore to the beginning of database user names is enabled, customers can't create database users if their account username is bigger than 14 characters. This wasn't happening on plesk 10.0.1 or older plesk versions. It...
  5. P

    Backup size is included in mail size statistics

    When a customer backups his/her site using Backup Manager, the size of the backup will be included on mail size statistics, on next calculation. How to reproduce: Let's suppose there is a client with the following statistics on Statistics tab (https://www.domain.com:8443/smb/statistics)...
  6. P

    451 Error: queue file write error (only when using postfix)

    Some of my clients complained that they can't send e-mails with attachments. I checked it and it seems postfix generates 451 errors (queue file write error). I executed the command postfix set-permissions but it didn't solved the problem. The maillog doesn't have any detailed information...
  7. P

    Plesk 8.3 html editor (Spaw) bug

    Hello, I might have found a Plesk 8.3 bug. The Plesk html editor (Spaw) doesn’t load any html file for editing at all, (Spaw textbox remains blank) and Internet Explorer 6.0 displays the following error message: Line: 1083 Char: 1 Error: Object expected Code: 0 URL...
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