• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Q

    Question Removed Application - residual files and directories

    Version: Plesk Onyx v17.5.3_build1705170317.16 os_CentOS 7 OS: CentOS Linux 7.3.1611 (Core) 1. I have installed Presta Shop 1.7.0 in three different directories: /, /devel and /zone1 2. I updated them to 1.7.2 using My Apps 3. I removed all three from Applications -> My Apps 4. If I push Scan...
  2. Q

    DMARC check incoming mail => all emails from yahoo.com are rejected

    TITLE: DMARC check incoming mail => all emails from yahoo.com are rejected PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx v17.5.3_build1705170317.16 os_CentOS 7 PROBLEM DESCRIPTION: If I enable DMARC to check incoming mail, all emails from yahoo.com are rejected. STEPS TO...
  3. Q

    Resolved Awstats and GeoIP - Statistic page errors: Can't locate Geo/IP.pm and Geo/IP/PurePerl.pm in @INC

    Plesk version: Plesk Onyx v17.5.3_build1705170317.16 os_CentOS 7 Steps: 1. I installed geoip for all PHP versions: # yum install geoip-devel # pecl install geoip # echo 'extension=geoip.so' > /etc/php.d/geoip.ini # /opt/plesk/php/5.6/bin/pecl install geoip # echo 'extension=geoip.so' >...
  4. Q

    Cannot authenticate via SMTP for mail-users with mailbox OFF and forwarding ON

    I have mail-addresses with mailbox turned OFF and Forwarding switched ON. The user can receive emails but can't use SMTP to send email. I expect that users without mailboxes can send messages, like in Plesk 9.5. Error: No such user 'info@example.com' in mail authorization database CentOS...
  5. Q

    Update already installed applications to the latest version using Application Vault

    For example: I have installed Drupal on several domains using Application Vault. After a while I check and update the applications from Application Vault. A new Drupal version appeared. How do I update the already installed Drupal applications to the latest version using Application Vault?
  6. Q

    Suspended domains after backup using "Suspend domains until backup task is completed"

    Some domains remain blocked after Scheduled backup using "Suspend domains until backup task is completed". After the back-up, when I try to access the domain I get the "Default Parallels Plesk Panel Page": The domains are not marked as suspended in Plesk Interface. I have checked and...
  7. Q

    CentOS 5.4 x86_64

    I try to install Plesk 9.2.3 on clean install CentOS 5.4 and I get the following error: Help pls!
  8. Q

    ERROR: OS template name is already defined as

    I have SuSE 10.2 and Plesk 8.3.0. I want to update it to 8.4.0. # cat /etc/SuSE-release openSUSE 10.2 (i586) VERSION = 10.2 After I downloaded and run the latest autoinstaller ./parallels_installer_v3.3.1_build080407.16_os_SuSE_ 10.2_i386 I get the following messages: Downloading...
  9. Q

    hash-extension / pecl-hash

    Hi, I have a SuSE 10.2 server with Plesk 8.3 and I want to install Magento, the latest open-source eCommerce solution. PHP is compiled with --disable-all, and I guess it disables hash extension which is default in PHP and is required by Zend Framework and by Magento. So, please let me have...
  10. Q

    mchk error - please help!!!

    E-mail don't work. I run /usr/local/psa/admin/sbin/mchk --with-spam and I get the following messages: (trace)maildirpp_usage.c:182:dir entry '.' (trace)maildirpp_usage.c:182:dir entry '..' (trace)maildirpp_usage.c:182:dir entry 'cur' (trace)maildirpp_usage.c:182:dir entry 'new'...
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