• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. N

    APS error after upgrading to 11.5

    When accessing the panel for one of our domains, we get: Internal error: Package with UID 'cfb21fda-d2cf-4fee-8e94-6ed87ef3fd' not found. Message Package with UID 'cfb21fda-d2cf-4fee-8e94-6ed87ef3fd' not found. File aps_php.php Line 12519 Type Exception Already found the below...
  2. N

    Issue with clustered setup

    I'm trying to set up a webserver connecting remotely to a MySQL server, set up according to the documentation. After installing Sitebuilder I tried to run the config and it's giving this error (ip and pass info removed): [root@server ~]# sb_config --db_host <ip> --db_admin_passwd <pass>...
  3. N

    Missing module data for gallery

    We have a user that change their template and now all the images are missing from their gallery. The images are still on the publishing server in /home/user/public_html/data/storage/attachments, it just seems that the builder can't find them anymore. Is there a way to get the builder server to...
  4. N

    Captcha not working?

    On one of the sites, neither the blog, forum, or guestbook will allow comments. The form comes up and so does the captcha, but no matter what, you get the following error: " The specified confirmation code is wrong. Please try again. Your comment has not been added." This works on...
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    Issue with builder templates

    Parallels Plesk Sitebuilder for Linux/Unix 4.5.0 Hotfix-20081118 (2008111812) There's an issue that popped up a week or so ago where when users upload a banner, it overlays that banner on the existing banner. Therefore, there ends up being *two* banners, where you can see the old one...
  6. N

    eShop - 2 issues

    1) - the inventory option does not seem to work. When a product is sold and marked as being processed (as per the documentation), the inventory control is supposed to update the inventory. It doesn't, so you have to manually go back and edit the number. 2) - The categories in the eShop...
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