• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. O

    Upgrade to Plesk 12 from Plesk 9.5.4

    I need to update a Plesk 9.5.4 server to Plesk 12. The installer tells me that I first need to upgrade to, at least, Plesk 10.4 before upgrading to Plesk 12. But, I can't find out how to upgrade from Plesk 9.5.4 to Plesk 10.4, only version the installer is showing is Plesk 12.
  2. O

    Backup errors MySQL and file permissions

    Some of our backups produce errors: Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Further investigation...
  3. O

    SSL certificate and SSO server

    Hello, Last week I upgraded to Plesk 10.0.1 (from 9.x), but now I have troubles with my SSL cert. I'm using a paid Comodo SSL certificate (PositiveSSL) on my Plesk panel and that works fine (for many years already). On SSO server the cert was missing, so I installed the same cert as on my...
  4. O

    Pleskbackup - Runtime error: Could not run make dump with pmmcli[Illegal seek]

    Hello, Every night a backup script runs and since a few days I got errors on just one server. This is the error: Runtime error: Could not run make dump with pmmcli[Illegal seek] Which pleskbackup command I run doesn't matter: # /usr/local/psa/bin/pleskbackup domains-name mydomain.com...
  5. O

    Traffic calculation on 'Home'

    Traffic calculation works well for cliënts and domains. But on the homepage of Plesk, at the top where several resource statistics are shown the Traffic shows 0B. This only happens on one of our servers and I can't find anything to solve it. See attached image. Thanks in advance.
  6. O

    /bin/bash (chrooted) stopped working

    Hi all, After upgrading from 8.4 to 8.6 chrooted bash doesn't work anymore. This is the login procedure from the SFTP cliënt: Finding Host customerdomain.com ... Connecting to XX.XX.XX.XX:22 Connected to XX.XX.XX.XX:22 in 0.015625 seconds, Waiting for Server Response Server Welcome...
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