• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Custom Errors on a Virtual Directory

    I am trying to setup custom error documents on a virtual directory. For *most* of the error pages, I can set the error to one of the 3 options: Default File URL However, for 401.1-5, I only have the options: Default & File (not URL). Oddly, for 401.7, I have all 3 options again. I...
  2. R

    IIS Application Pool Not Controlled

    I have a domain running in it's own IIS Application Pool. If I rdp into the server, in the task manager, I can see that this pool (w3wp.exe) is taking up 50% of the cpu. I went into the domain through plesk and, under Application Pool, I checked "Switch on CPU monitoring", and then entered...
  3. R

    Timeout to FTP Repository?

    When backing up a site to a remote FTP server, does Plesk limit the time that the FTP transfer can take? I had a site that backed up to just over 300 Meg. The file started transferring to the remote FTP server, and at exactly 10 minutes, the transfer stopped and I received a "Failed Backup"...
  4. R

    --ftp-passive-mode Does Nothing

    The (pleskbackup.exe) Backup manual for 9.2.1 says to use the parameter --ftp-passive-mode to execute the ftp transfer in passive mode. This parameter does not seem to do anything.
  5. R

    Sooo depressing - Remote FTP STILL NOT WORKING

    The day started with such promise... I installed v9.2.1 last night and did not get a chance to test the remote FTP capability until now. The remote FTP backup STILL does not work. I can FTP the backup manually with command-line FTP and with FTP Client (File-zilla) on the server to my FTP...
  6. R

    Plesk 9 Not Changing Password in MailEnable Pro

    It appears that Plesk 9 is not correctly interfacing with my MailEnable Pro mail server when it comes to changing passwords. I can create mail accounts just fine, but it will not change the password. Here is the process that is not working: Select "Domains" Click "risedev.com" Click...
  7. R

    Domain Backups and FTP Failures

    Is anybody else seeing a problem with Domain Backups and FTP? In Plesk 8.6, I had each of my clients domains backing up individually and FTPing those backups to an offsite server. This gave me 2 important things: 1) Offsite backups 2) The ability to give my customer's FTP access to their...
  8. R

    Backup to FTP Never Completing

    I am trying to schedule backup jobs for individual domains. In Plesk 8.6, this was working fine. Now that I am upgraded to 9.0, none of my backups will complete. Even if I run the backup directly (not as a scheduled task), the file starts to upload to my remote FTP site, but never quite...
  9. R

    SecurityMetrics.com Security Problem w/PHP

    Hi Gang, I have a problem. I am running a dedicated server (Windows) with Plesk 8.3. I have a client with an e-commerce site that does their own credit card processing (using a gateway and merchant account). The card processor has forced them to dign-up for security Scans through...
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