• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    unique common webmail server

    upgrading PP often causes webmail disruption, e.g: wrong file or directory permissions, default options such as max attachment size, even PHP settings change for larger PP upgrade. We are considering having 1 server cluster for webmail and we would like to collect experience from others. Has...
  2. P

    ORDE not sending attachment after plesk upgrade

    solved, do this: chown -R horde_sysuser:horde_sysgroup /tmp/.horde chown -R horde_sysuser:horde_sysgroup /tmp/.horde/* also consider doing the same on /var/lofg/psa-horde/psa-horde.log
  3. P

    How to delete domain after failed migration?

    We did migrate from a plesk 9 node to a plesk 10.4 node, for some reason the migration failed for a few domain (was related to quota issue) When attempting a new migration, plesk returns error related to 'existing FTP username'. We checked passwd, indeed: the user had been created after the...
  4. P

    FTP issue after migration on VC 4.7

    we run a dozen of plesk 10.x servers on VC 4.6. We migrated to a new VZ 4.7 node, since then FTP refuses connection to the plesk CT (connection refused). A quick check shows that no service listens to port 21. Xinetd is running. in /var/log/message we read: Dec 25 13:00:18 prod5...
  5. P

    Health monitoring doesnt consider RAM upgrade

    Customer upgraded VPS subscription to 1Gb (from 512MB). free returns 1Gb: OK PLESK server info reports 1Gb ram: OK But health monitoring keeps sending warning about RAM limit exceeded. In fact it still considers 512mb: 61.9% used (317 MB of 512 MB) Server reboot didnt help. How to...
  6. P

    spaced used in /root

    overtime, upgrade after upgrade, it is about 1.5Gb of data under /root (see under) Customer asks if we can delete all those directories (mostly rpm packages) Is there any problem to delete all those directories? APACHE_2.2.12 MYSQL_5.1 ppsmbe.inf3 setemplates.inf3...
  7. P

    plesk 10.3: DomainKey-Status: no signature despite correct domainkey configuration

    Hello, domainkey is enabled for outgoing email at server level; DNS entries dor domain keys do exist for the domain. Option "Use DomainKeys spam protection system to sign outgoing e-mail messages" also enable at domain lebel. Despite all this Postfix will not signout any outgoing email...
  8. P

    Plesk 9.5.2 for windows doesnt find any update

    We do have plesk 9.5.2 for windows (64bits) running in a VZ 4.0 VPs. Surprisingly, we can't update to any version above 9.5.2, for the simple reason that plesk doesn't find any update. The replication server is set to http://autoinstall.plesk.com When clicking on upgrade, Plesk return 'no...
  9. P

    domain alias very slow under PP 10.3

    Hello, adding a domain alias under PP 10.3 takes a few minutes. Do you experience the same? Is it a configuration problem? Cheers! Philippe
  10. P

    upgrade 9.5.3 --> 10.x return libspf2.so.2 dependency error

    autoinstall returns the following when upgrading to any 10.x version from 9.5.3: ERROR: Unable to install the "psa-mail-driver-common-10.12.0-cos5.build1012110629.18.x86_64" package. The following could cause the installation failure...
  11. P

    Migrating to 10.3

    we upgraded to 10.3 and tried to migrate domains from a 10.2 Windows server to 10.3 Windows. We couldn't find a 10.3 migration utility so we ran the latest version for 10.2. Migration failed (all ports opened as per http://kb.odin.com/1432).error return: : Connection to host is not available...
  12. P

    upgrade to 10.3 failed

    we upgraded from 10.2 to 10.3, it fails with the following error: Any help?
  13. P

    Connection reset by peer - Gmail does deliver email

    Connection reset by peer - Gmail doesnt deliver email We run plesk 9.5.2 on Centos 5 64 bits. We get this error 1x a week, last time with gmail: gmail returns email to sender: Delivery to the following recipient failed permanently: xxx@xxxxx.com <mailto:xxx@xxxx.com> Technical...
  14. P

    ATMAIL and SMS service

    anyone using the SMS services coming with the ATMAIL full version? I was wondering about billing & invoicing for SMS, I'm sure this has not been integrated in PBA, so how do they handle this? Regards, Philippe
  15. P

    emails sent with webmail are rejected by Qmail when destinatin on same server

    Email A & B hosetd on same server. A sends email to B from iphone or any client SW: mail is delivered to B A send email to B from webmail: Mail bounces back to A "this address no longer accepts mail". From maillog: Jan 2 01:55:21 prod1 imapd: Connection, ip=[127.0.0.1] Jan 2...
  16. P

    where are the locales templates

    downloaded the templates packages for Plesk9: there are only 4 locales: DE FR ES NL. Couldnt find a complete package with all locales for plesk9. Any link o this? Regards, Flupke
  17. P

    upgrading to 9.0 with template?

    I'm running 8.6 installed in VZC with template. I now want to upgrade to 9.0, should I run the updater in each Plesk cp or is there a way to upgrade by the way of templates? NB: I run PBA on the top of it. Regards Flupke
  18. P

    How to download plesk from www.parallels.com

    here what is going on when I click on http://www.parallels.com/eu/download/plesk9/ : I get a login screen, I log in with my credentials, I click on the download link and it brings me back to https://www.parallels.com/eu/account/home/ Impossible to download any plesk package, I tried from...
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