• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Question What happened to verbose mail logging?

    I have an issue with outgoing email getting stuck in the queue and I wanted to debug as in the old days. I must admit I haven't looked at mail logs since a while now as the server was running smooth. I am used to a super verbose syslog file in which I can see every connect and every incoming...
  2. F

    Issue DMARC REJECT after forwarding

    Dear community, I did some experiments with SPF/DKIM/DMARC and it seemed to work in general, but now and then I get a few DMARC REJECTs in my mail log for incoming emails, although the sender is assumed to be correct. A few spot checks on the senders' DNS settings confirmed by assumption. Many...
  3. F

    IMAP IDLE / Push Mail

    I am using Plesk since Version 9 in 2009. Push E-Mail (aka IMAP IDLE) is very important for us. As it was not supported by Plesk, I compiled my own courier-imap binary and linked it to the libfam library. I repeated this step for every Plesk Version since then. I just installed 11.5.29 and it...
  4. F

    Error during upgrading from 11.0.9 #54 to 11.5.29

    [SOLVED] Error during upgrading from 11.0.9 #54 to 11.5.29 Plesk offered me a upgrade which I just tried. But I get an error in early phases during upgrade and Google did not help at all: ===> Upgrading database Trying to start service mysql... /usr/sbin/mysqld (pid 7951) is running...
  5. F

    Can't upgrade from 10.4.4 to 11.x on Ubuntut 8.04.4 LTS

    Hello, I tried to upgrade Plesk from Version 10.4.4 #41 to Plesk 11.x but autoinstaller doesn't provide the upgrade option. According to the Plesk Lifecycle Ubuntu 8.04.4 LTS is supported by Plesk 11: http://www.parallels.com/products/plesk/lifecycle I updated all Ubuntu packages and...
  6. F

    Duplicate mail headers with multiple receipients

    A customer reported a bug where mails were rejected due to multiple x-headers: For example: The cause are indeed too many x-headers of type x-no-relay in the mail. I could reproduce it by simply adding more multiple recipients to the mail. For every recipient, a separate header tag is...
  7. F

    How to skip spamassassin handler for internal mail

    Hi! As spamassassin is running again on my machine (*sick*), I have watched the logs a while and noticed two uncommon behaviours on handling internal mail: 1) Spamassassin checks mail between users on the same host (but different domains) 2) Spamassassin checks mail twice in case of...
  8. F

    When is spamtrain executed?

    Hi Igor and rest. Latest Plesk Version uses spamtrain tool to train spam messages being stored in spam folders. Unfortunately this tool is documented less and without modifications you don't even know whether it is working not (no log output). Now I am wondering when (respectively where)...
  9. F

    Mailman problems after switching to Plesk 10.2

    Hi. Assume I have a list called "test1". Plesk does accept mails to this lists and forwards the mails to the members. So the primary function of mailman is satisfied. But qmail does NOT accept mails to: test1-owner@... test1-request@... test1-subscribe@... etc.. Qmail says: No...
  10. F

    Greylisting fails when from-String empty

    I have the following problem with enabled greylisting and Plesk 9.5.2. Spammers massively use this issue to get their mails delivered. The problem occurs when the "from" string is empty. The greylisting filter assumes that this is a bounce message and skips it without performing the actual...
  11. F

    Single info@ mail address not working

    Dear Parallels Team and Users, after updating to 9.3.0 I noticed a very serious problem with a single mail address / domain. There was only the one info@domain address for this domain. (but now I added a second address to see if the problem occurs also for the second mail address.) What...
  12. F

    Kaspersky Antivirus Module consumes lots of RAM

    Hi, I have installed the Kaspersky Antivirus Module for my Plesk 9.2.3 on Ubuntu 8.04. Since a while I noticed that the aveserver is consuming lots of RAM. In my case 180MB, which is quite much. I completey removed and reinstalled the kaspersky stuff, but without a change.. Does anyone...
  13. F

    Syntax for Greylistingfilter (Blac-/Whitelist)

    Syntax for Greylistingfilter (Black-/Whitelist) Hello, I am using the "new" PLESK 9.2.1 greylisting feature since two weeks now. But I am not able to figure out which syntax is used to define the Black-/Whitelist. On the first sight it seems to be Regular Expressions as a default entry is...
  14. F

    Greylisting fails sometimes

    Hi together, I enabled greylisting a couple of days ago on my 9.2.1 Plesk. It works very nice in 90% of the time, but sometime mails are not becoming greylisted. They do not appear in the database nor are the respective mailservers on the whitelist. So I had a look into my mail.info log and...
Back
Top