• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Issue Receiving panel update mails since Onyx launch

    Hi, We have +/- 20 servers running Plesk 12.5.30 Update #53. Since last week (aka the official release of Plesk Onyx) we receive daily "The Panel was successfully updated at SERVER.TLD" messages from 7 servers. These messages contain the output of the parallels_installer script...
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    Issue Reloading PHP-FPM fails while updating Plesk settings

    We are using Plesk 12.5 on 15 servers for 6 months now. From time to time, we get a PHP-FPM error while changing settings that require a reload of the webservice. This occurs on both API calls and while using the web interface (as admin and client user). Error (on screen or API call): Unable to...
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    Custom subdomain PHP settings reset when main domain is changed

    Hi, We're using Plesk 11.5 for Linux with multiple PHP versions on several servers. On certain conditions we are experiencing issues with PHP settings (PHP version and/or custom PHP settings) for a subdomain when the server executes an action on the main domain. Two examples: 1. The main...
  4. T

    DNS extended allow-recursion with wrapper?

    Hi, Plesk allows only 3 DNS recursion modes: Allow for all requests Allow for local requests only Deny Behind the scene setting this option will result in a configuration made in the C:\Program Files (x86)\Parallels\Plesk\dns\etc\named.user.conf (or /var/named/chroot/etc/named.conf in Plesk...
  5. T

    Problems using IMAP in Outlook 2013

    Hi, We are using Plesk 11.5 servers with CentOS 6 and Courier-IMAP 4.12. Customers are experiencing several problems when using their IMAP mailbox in Outlook 2013: Sending mail over SSL (port 465) will fail if SSL certificate does not match the mail.domain.tld setting. Resolution is provided...
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    Bug while applying custom PHP configuration

    Hi, It looks like there is a bug in Plesk 11.5. If we change the custom PHP configuration for a service plan it is not applied to synchronised subscriptions. We got this both while using the CLI as within Plesk's web interface...
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    Mailman bug while deleting subscribtion

    Hi, It looks like there is a bug in Plesk 11.5. If we remove a subscription which has more than 25 Mailman mailing lists, only the first 25 are deleted. The others remain on the server and in the psa database references to these mailinglists still exist in the MailLists-table...
  8. T

    Domain variable in default virtual host templates (Plesk 11.5)

    Hi, We are using our own default virtual host template (aka skeleton). Before 11.5 there was no problem of using the "@domain_name@" variable in these files. In Plesk 11.5, it looks like this variable is replaced only once: <html> <head> <title>Welcome at @domain_name@</title>...
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    Missing files in AWStats 7.0 (Plesk 10.4.4)

    Hi, We are using the last version of Plesk (10.4.4 MU18) with AWStatus 7.0. AWStats 7.0 has a new "Downloads" section. However it shows only the top 10 of monthly downloads. Clicking in the "Full list" link results in an error 404 as...
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    CLI for domain quota (-hard_quota) not working

    Some time ago we did give all of our clients more disk space. To manage this, we used the CLI to set the new hard quota. Although the server outputs a "SUCCESS: Update of domain 'domain.tld' complete" the value is not set. Example: look up username for "domain.tld": Initial the quota for...
  11. T

    Plesk 10.4.4: Bind not working due to malformed master zone

    After upgrade from Plesk 10.3.1 to Plesk 10.4.4 Bind can not be restarted any more: The problem occurs because on the same server both domain.tld and domainforum.tld (with forum.domain.tld as a domain alias) are set up as two independent domains (each with their own customer). Apparently the...
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