• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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    Issue Plesk Installer Email in Russian

    This morning I received an email from root on one of my servers, reporting a successful upgrade to version 18.0.23. All appeared well until I examined the detailed contents, much of which appears to me to be in Russian (or uses Cyrillic characters at the very least). The system is set up to use...
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    Resolved Plesk autoinstaller fails on git update

    I received two emails from the Plesk autoinstaller this morning, from two different systems with identical problems. They are both running Obsidian 18.0.20 update #2 under ‪Ubuntu 18.04.3 LTS‬. The log (attached) says the autoinstaller failed to update git. A notification when I log into Plesk...
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    Migrate Plesk 12.5 to AWS or DigitalOcean

    I've been running a small VPS using Plesk on hosted servers for some years, but providers are now charging a lot for a decent backup facility. Our previous provider let us do container backups using Virtuozzo for free, which worked fine. But our latest provider isn't using Virtuozzo and wants...
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    Switching mod_ssl to mod_gnutls on Plesk 12/Ubuntu 10.04

    I have the problem that Ubuntu 10.04 does not natively support openssl higher than version 0.9.8k and I need to enable SHA-256 authentication for interaction with PayPal from the end of this month. I have looked at articles about upgrading mod_ssl to mod_gnutls for apache2 but these are of...
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    Illegal Protocol SSLv2GracefulShutDownTimeout during upgrade to Plesk Panel 12

    We are currently running Ubuntu 10.04.4 LTS Plesk Panel version 11.5.30 Update #41. I tried to upgrade to the V12 Plesk Panel and followed the instructions at http://kb.parallels.com/121714 for existing containers (to fix the bootstrap). However, I received a number of error messages (see...
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    Plesk shows 0 mysql databases

    I updated Plesk to version 9 (now 9.2) some time ago but did not notice that the control panel now shows that I have no MySql databases (it shows the server and that it is connected, but the database count is 0). DB WebAdmin, in contrast, says there are 6. How do I get Plesk to reflect the...
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