• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Issue Array to string conversion; File: /usr/local/psa/admin/plib/pm/Locale.php, Line: 234

    Hello I've found another error shown in Plesk log browser: PHP Warning: Array to string conversion; File: /usr/local/psa/admin/plib/pm/Locale.php, Line: 234 [05-Aug-2024 11:15:55 Europe/Madrid] PHP Warning: Array to string conversion in /usr/local/psa/admin/plib/pm/Locale.php on line 234...
  2. J

    Question Error /usr/local/psa/admin/plib/modules/xovi/library/LogAnalyzer.php

    I get this error every day PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /usr/local/psa/admin/plib/modules/xovi/library/LogAnalyzer.php on line 335 I raised memory limit from 256M to 512M Is it normal? Thanks
  3. J

    Issue Logs Browser Plesk error

    HiPlesk logs in logs browser shows this error message 2024-08-02 01:07:44 ERR panel [3278210:66ac15400e9a7] fread(): Argument #2 ($length) must be greater than 0 2024-08-02 01:07:44 ERR panel [3278210:66ac15400e9a7] fread(): Argument #2 ($length) must be greater than 0: 0...
  4. J

    Question Log rotation time

    I've set log rotation with a month frequency. So every first day month logs are rotated and compressed. But at what time does it happen?. Can we set this time? Yesterday, August 1, my logs were rotated at 19 hours!!!
  5. J

    Resolved Reset owner of folders and files in a domain

    Hi, when I realized that someone used my ftp account to upload a file to my server without authoritation, I changed the name and pass of the subscription owner (the owner of the domain), but now all the folders and files in my domain has another user as owner (the other_user_name in my post)...
  6. J

    Resolved Logs and proFtpd

    Hello Some days ago somebody upload a file to my domain, I didn't know how the guy made it, so I am exploring logs. I found the upload in xferlog, it was made from an unknown IP, so I suspect the the guy broke my password or the proftpd server (how?) Then looking in message and secure logs I've...
  7. J

    Question Filtering domain logs between dates

    I wonder if there is any way to filter domain logs between two dates. If I need to see logs from two days ago, I need to go through all the data from today. Is there any way to go straight to the interval I want to see? Thanks
  8. J

    Resolved Non delivery mails notifications

    I've migrated my plesk to upgrade OS from Centos to Alma The mail server now is Postfix. I have a some problems: 1. Postfix doesn't notify about undelivered email 2. Notifications mails from server sent to gmail account are rejected (I know it after looking in Action Logs). 3. I've set an email...
  9. J

    Resolved RootLogin in SSH other than port22

    Hi. I just migrated my Plesk from Centos to AlmaLinux 9 I had root access to ssh. I changed port number, and setup Firewall to allow the new port. But I cannot access using root. When I try ssh access I get this answer: The remote system refused the connection I created a new user with ssh...
  10. J

    Issue Update MariaDB 5.5 to 10.5 failed, system crash

    Hello, I've tried to update MariaDB 5.5 to 10.5 versión using the option in my Plesk installation. But it failed and now I have no plesk access, nor mysql server. Service MariaDB doesn't exist. Removing previous mariadb-server provider ... warning: /var/log/mariadb/mariadb.log saved as...
  11. J

    Resolved Files structure

    Hello When I create a new domain in my server, I see that Plesk create two logs folder: /var/www/vhosts/example.com/ logs owned by domain user, /var/www/vhosts/system/example.com/logs owned by psaadm They are different folders, not symbolic links. But In documentation I see...
  12. J

    Question Port cisco-sccp

    Hello I've seen the port 2000 cisco-sccp open in my domain. What is this port? Thanks
  13. J

    Resolved Cron mail not sent with output

    Hello I have a mail problem with cron tasks. In tasks I checked to send an email always. Well, I have cron tasks that produce output but cron does not send the email. I con not see any error in maillog nor cron logs. And I don't know if it's related with, but when I get my profile I see an...
  14. J

    Resolved Php mail() doesnt work

    Hello In my plesk I cannot use php mail() function. Whe I use php mail() function the message is not sent and there is not any message in maillog. It happens in all my domains, in any php version. How can it be fixed?
  15. J

    Issue Monitoring: An unexpected error occurred

    In panel.log I see: [2023-10-01 11:13:24.530] 28063:65193834816af ERR [extension/monitoring] /usr/local/psa/admin/plib/modules/monitoring/library/Http/HttpClient.php(122): Unable to Connect to ssl://api.monitoring360.io:443. Error #0: php_network_getaddresses: getaddrinfo for...
  16. J

    Issue Dr.Web problem and server hung

    Hello I see that my mail log grows a lot in last two days. and I see lot of drweb related data (drwe to postmaster and so) When I see process list I see a lot of process of sendmail from drweb and postmaster. The overall CPU usage grows up to 99% and then the server fails: server hung. When...
  17. J

    Resolved Strange code in my regs

    I've see that in my log access there are some lines with code 400 and message like "ZG\x00\x00\x00\x05\x00+\x0E\x01\x00" or...
  18. J

    Issue Notifications Email and 550 error

    Hello I have configured my email as name@mydomain.com in admin account. As second email (for recovering password) I have set myaccount@gmail.com Mail has DKIM SPF activated. By default, Plesk sends its notifications to the second email (myaccount@gmail.com), not the admin email. And I get an...
  19. J

    Resolved How to set time for domains statistics update?

    Statistics of all my domains are updated every day at 3:50 am. But I want to set this time to 0:00. I cannot find a task programmed at 3:50 or about. Where can I setup the time for statistics of my domains (Awstats)? Thanks
  20. J

    Resolved Spam black list doesn't work

    Hi I've set spam black list for a subdomain and for the domain. The filter is *@*.top, because I'm receiving the same spam mails form differents emails: phoks@post.top, prest@tip.top and so. I've set the filter but the spam keep on reaching me!!!. Where is my mistake? Is there any other way to...
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