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Search results

  1. C

    How can we undo an accidental "Restore" on 11.5.7

    We have Parallels Presence Builder 11.5.7 A client was making some changes. Not happy with what they had done, they tried using the "Restore" command to the latest one shown on the list. This one is an older version and not what they want. They have NOT clicked "Publish" so the published...
  2. C

    Cannot change user password

    We have Plesk 10.2 I need to change the password for an email acocunt. I went to "Users" and the relevant user. The user is xxx@domain.com and their email address is the same xxx@domain.com. When I put in the new password and Save, I get a message: but there is only one user with that...
  3. C

    High-availability second server

    Forgive me if this is a newbie question. We have Plesk 10.2.0 on CentOS5. We also have a second, older server also with CentOS5. I want to set up 2 things: 1. Linux High Availability between the 2 servers so if one went down everything would automatically flip to the second server which...
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    Mailboxes randomly turn off

    Since upgrade to Plesk 10, we have had times when mailboxes randomly turn off. On the Plesk CP, it shows that the mailbox is active. But emails are not delivered. The only way we can see that it is off is with the CLI: and the only way to turn it back on is by: Can anyone explain...
  5. C

    Mail Delivery failing on one server only

    Please can someone help. We have two servers both with: OS Linux 2.6.32.28-1.art.x86_64 Panel version 10.2.0 On one, we are able to send emails to xxx@dmcadmin.co.uk On the other one, it fails with: Can someone tell me what setting will allow these emails to go through? Many...
  6. C

    Mail User Sees All Domains

    We migrated from Plesk 9 to Plesk 10 (currently on 10.2.0). When individual email users log in as before, now they can see multiple domains and can see all other email addresses under teh "Users" tab. With the change to customers, domains and subscriptions, there must be something we need...
  7. C

    Domains suspend when backups take place

    We have a lot of domains which became unusable during and after backups. The setting to do this seems to be standard in Plesk 10. Despite disabling this setting on domains, it contimues to happen. 1. Has anyone else experienced this or worked out a fix to stop it? 2. Does anyone...
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    Forgotten password on Plesk 10

    We have just upgraded to Plesk 10.1.1 (and wishing we had stayed on Plesk 9!!!!) If an email address forgets their email address password, in Plesk 9 they could type in the email address as the "Username" and "Email-address" at the...
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    How to view Spam emails?

    We have enabled Spam on some email accounts and chosen to have them delivered to the Spam folder: In Webmail, we can see the folder and the emails in that folder. However, in our mail client programme, the folder and the emails are not visible as it suggests. We have tried Outlook 2010 and...
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