• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Question Migrating only customers (but not subscriptions)

    According to this knowledgebase article: https://support.plesk.com/hc/en-us/articles/12377083730327-Customers-Resellers-were-not-migrated-to-Plesk-subscriptions-are-owned-by-Plesk-Administrator If customers were not migrated, the only way to correct the issue is to delete all the subscriptions...
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    Resolved Unable to enable web hosting on subscription.

    I created a new customer, logged in as a reseller and attempted to add a subscription at the time of customer creation, however the subscription was created with no hosting, and it is not possible to change it to enable hosting even though I've selected a plan that allows hosting. I deleted the...
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    Resolved Unable to add domain/subdomain to subscription

    I'm running Plesk Onyx 17.5.3 Update #10 on Centos 7.3.1611 with Maria DB 10.2.6 When I attempt to add a domain or subdomain to any subscription, I'm getting an error: DB query failed: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '64' for key 'PRIMARY', query was...
  4. C

    Issue SFTP and FTP not working

    Plesk Onyx Version 17.0.17 Update #12 ‪CentOS Linux 7.3.1611 (Core)‬ x64 (virtualised) Plesk was migrated from another VPS running Centos 5.11, Plesk 12.5 running the Plesk Migration Manager. I can log in successfully via SSH and SFTP as root using an SSH key file. I can't log in via SSH...
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    Plesk Update + mod_pagespeed issue on Centos

    I'm running a CentOS 5.x VPS with Plesk set for auto updates. I've needed to modify the default mod_pagespeed with the line: ModPagespeedDisableFilters rewrite_javascript as it was causing issues with some scripts on my sites. To apply it I did: /etc/init.d/httpd restart So far so good, however...
  6. C

    12.0.18 Update 33 mySQL dependency error

    I have a CentOS 5.x installation that is otherwise fully up to date, however on the auto updater attempting to apply 12.0.18 update it failed and I tracked it down to the following dependency issue: Missing Dependency: perl(GD) is needed by package mysql-bench-5.5.41-15012715.x86_64...
  7. C

    Plesk 10.4.4 The license key is invalid.

    I'm using Plesk 10.4.4 on CentOS 5.x 64 bit on a Virtuozzo VPS container, with auto updates on through my hosting provider Openhost. I received an automated panel notifcation email stating: Unable to update . An error occurred while processing your key. You can try updating it later...
  8. C

    How to install Wildcard SSL certificate across subdomains?

    I have a wildcard SSL certificate eg *.server.com which is valid for all subdomains of server.com. I'd like to set up each hosted domain with a domain alias of the form: domain1.com > alias domain1.server.com domain2.com > alias domain2.server.com I'd then like to use the wildcard...
  9. C

    Using StartSSL wildcard certificates on mulitple sites.

    I have my Plesk control panel secured with a wildcard certificate eg ( *.domain.com) however I don't seem to be able to set it as the certificate for the web site hosted on this domain. eg (https://www.domain.com) - when I try this I get a message about a self-signed certificate that has...
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