• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. EnriqueR

    Issue Remote FTP Backup fails

    The FTP server always forced a secure connection. I followed your test request and disabled this limitation in FTP server. Now it works correctly with the FTPS option enabled/disabled in Plesk backup system. It is very rare that now it fails for that reason and in previous Plesk versions it...
  2. EnriqueR

    Issue Remote FTP Backup fails

    The strange thing is that using the specified command, it works correctly. Also, checking in the logs of the FTP server, the connection and access test performed from Plesk is done without problems. It only fails in the Plesk panel. It is very strange.
  3. EnriqueR

    Issue Remote FTP Backup fails

    Since the last update, the Backup manager via FTP remote storage configuration no longer works for me. It returns the following error message. I have checked the FTP server and it is OK. I am sure of this because I have 3 additional Plesk servers using the same type of backup and they can access...
  4. EnriqueR

    Question Incoming mail is stored in Junk folder

    Thank you very much for the reply. In the end I started testing by making some changes to the postfix configuration and to my surprise I saw that when I restarted the service to take the new configuration, it ignored me, ignoring the changes. I proceeded to restart the server and sent another...
  5. EnriqueR

    Question Incoming mail is stored in Junk folder

    I changed the password for the user@domain2.com email and emails from user@domain1.com are still arriving in the Junk folder. I have checked the filtering rules again and there are none. Attached screenshot. Are there any other filter rules that cannot be reviewed from Roundcube Webmail?
  6. EnriqueR

    Question Incoming mail is stored in Junk folder

    Webmail does not have any filter applied. Is there any way to know if a client moves the message via IMAP as soon as it arrives to the Junk folder? I've tried sending a message and instantly checking the /var/qmail/mailnames/domain2.com/user/Maildir/new folder to see if it ever gets stored...
  7. EnriqueR

    Question Incoming mail is stored in Junk folder

    I have 2 emails on my Plesk server from 2 different domains. When I send a message from user@domain1.com to user@domain2.com, the message is stored in the Junk folder. I have tried sending messages from another email account type user2@domain1.com to the same recipient user@domain2.com, and the...
  8. EnriqueR

    Issue Postfix malfunctioning

    Solved. For some reason in webmail, identities, it was registered user1@externaldomain1.com
  9. EnriqueR

    Issue Postfix malfunctioning

    My Plesk server suddenly alerted me to a mass mailing via an account correo@email.com. I went into the maillog file and saw that it was triggered by the following line: Nov 25 08:31:27 servidor postfix/smtpd[2264977]: 82EF8863DF: client=localhost.localdomain[::1], sasl_method=PLAIN...
  10. EnriqueR

    Resolved Graphical CPU Usage Dashboard Not Loading

    I finally found the problem. I'm telling you in case it happens to anyone else. I installed Plesk on my server and went to the monitoring tool, which tells you that you have to install the build-in or subscribe to the 365 service. I installed the build-in. Since then I have not seen the startup...
  11. EnriqueR

    Resolved Graphical CPU Usage Dashboard Not Loading

    Yeah, the problem is that it's been over a week and it's still the same.
  12. EnriqueR

    Resolved Graphical CPU Usage Dashboard Not Loading

    The new dashboard graph on the home page that shows CPU usage keeps loading endlessly, displaying the message 'Data will be prepared in a few minutes'. I've tried disabling the CPU usage module, but it still doesn't appear. I've looked at Grafana's Monitoring system, but that graph does work...
  13. EnriqueR

    Resolved Problem when migrating subscription. Unhashable type list

    When I use the ‘plesk migrator’ system to move a subscription from one Plesk server to another, I get the following error. The error appears whenever I try to migrate it. The hosting has a web portal developed in Wordpress, I don't know if this is the reason or not. Can someone help me to...
  14. EnriqueR

    Input Your experience with "Mail delivery troubleshooting" in Plesk

    I have the same probrem that @JulianDot With two servers, Almalinux 8.9 and Ubuntu 22 Plesk licence with Contabo
  15. EnriqueR

    Issue Error in migration due to SQL problem

    Ok, the problem was that I understood that the change had to be made on the source server, but not is so, the change had to be made on the destination server, which in my case is Ubuntu.
  16. EnriqueR

    Issue Error in migration due to SQL problem

    I have a server running CentOS 6.10 Plesk Obsidian Version 18.0.31 Update 3. I want to migrate all subscriptions to another Server running Ubuntu 20.04.5 Plesk Obsidian Version 18.0.46 Update 2. The problem is that when I give new migration, when trying to connect to the CentOS server, I get...
  17. EnriqueR

    Issue Fetch configuration data from Plesk servers stucks

    I am trying to migrate some subscriptions from a Plesk server with CentOs 6 to another with CentOs 8, but it gets stuck in step 'Fetch configuration data from Plesk servers' and never finish. All Plesk are updated to the latest version. If I want to eliminate this migration I have to restart...
  18. EnriqueR

    Question Enable Proftpd mod_deflate

    How can I install and enable the proftpd mod_deflate extension to use z mode? As I understand proftpd works through xinetd. I've been looking for a way to activate it, but I have not found anything.
  19. EnriqueR

    Resolved Remove damaged Wordpress instance

    Indeed, I have been able to delete the instance of Wordpress from the application panel within the subscription. The problem is that I was not allowed to delete it from the list of general Wordpress applications that Plesk has, but within the subscription I have been able to delete it. Thank...
  20. EnriqueR

    Resolved Remove damaged Wordpress instance

    I have tried several times to scan again but it seems that once Plesk have found a Wordpress installation, if you delete it manually, it remains in Plesk. There should be some way to delete the record in Plesk manually, because with scanning does not detect that it has been deleted.
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