• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. V

    Resolved "The System Updates tool is already installing updates in automatic mode. Please try later."

    When I disable all "Automatically install..." options, there's a "please wait" message that never disappears, if I enable these options there's the "The System Updates tool is already installing updates in automatic mode. Please try later." message. "Log - files(s)": Which log files might...
  2. V

    Resolved "The System Updates tool is already installing updates in automatic mode. Please try later."

    What sense does this make? The only effect that I can see is that this procedure piles up updates that get never installed. Lat week I had about "Updates for 30 packages are available." and this week: "Updates for 61 packages are available." When will they get installed and how do I force...
  3. V

    "Custom error documents" not working when PHP run as a "FPM application"

    Not sure if that is a related error: [Tue Mar 22 05:34:31.575192 2016] [proxy_fcgi:error] [pid 1072:tid 139939186419456] [client 8.37.71.109:35253] AH01071: Got error 'Primary script unknown\n' I'm getting these errors in my browser: The ... page isn’t working ... didn’t send any data...
  4. V

    "Custom error documents" not working when PHP run as a "FPM application"

    Tried that but breaks the site...
  5. V

    "Custom error documents" not working when PHP run as a "FPM application"

    This doesn't work. As I mentioned twice before, the response I get is just "File not found." in plain text. The status of these missing .php pages is "HTTP/1.1 404 Not Found" but no error page is displayed. Apparently, the ".php" in the URLs screws something up. I tested this with and without...
  6. V

    "Custom error documents" not working when PHP run as a "FPM application"

    My setup is as follows: OS ‪Ubuntu 14.04.4 LTS‬ Plesk version 12.5.30 Update #25 PHP 7.0.4 If I run PHP 7.0.4 as a FPM application, the error message is "File not found." (no HTML formatting, just the string). PHP 7.0.4 as a FastCGI application, however, returns the error documents defined in...
  7. V

    "Custom error documents" not working when PHP run as a "FPM application"

    When PHP runs as a FPM application, the server displays "File not found." for missing files. Checking "Custom error documents", defining "ErrorDocument" in .htaccess or "Additional Apache directives" all have no effect. Is there any way to get around this bug?
  8. V

    PSA-SpamAssasin not checking / scanning all email accounts

    SpamAssassin checking but not removing emails from blacklisted addresses Description of problem: SpamAssassin is running and checking all emails on the server, but ignores removing emails from addresses in the (server-wide) black list. Steps to reproduce: Switch on server-wide...
  9. V

    Watchdog and actions when Web Server (Apache) goes down

    Due to heavy traffic to my server, I would like Watchdog to submit the following commands when it encounters that "The Web Server (Apache) service on host XXXX is down". The commands which usually "re-activate" the server are: /sbin/service mysql restart rcapache2 reload How do I...
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