• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Parallels Premium Outbound Antispam

    I don't get any error. This is the output Starting Parallels Premium Outgoing Antispam: running ctasd from /opt/ctch/ctasd Loading configuration file /etc/ctasd/ctasd-out.conf [ OK ] I however get [FAILED] when I try to stop...
  2. J

    Parallels Premium Outbound Antispam

    Igor Thanks alot. I managed to get rid of the license error so I think that's fine now. I still can't get the service to start properly though. I am still getting this error on the dashboard Protection : Not active. There are some problems that prevent the service from being started...
  3. J

    Parallels Premium Outbound Antispam

    Sorry for any confusion. The problem is that I can't get the service to start. I get the following error. Error: The provided license key is invalid. I was hoping that restarting the service or restarting plesk would help but neither of these restarts fixed the problem. I even tried to...
  4. J

    Parallels Premium Outbound Antispam

    Still can't start antispam service I just installed update #23 and I still have this problem. I have tried restarting plesk, restarting the spam service and neither works. Is there something that I am missing here.
  5. J

    Clients Can't Pay Invoice after Upgrade

    Thanks Eugene, it works fine now. I greatly appreciate the support
  6. J

    Clients Can't Pay Invoice after Upgrade

    Eugene, I sent you a private message with my credentials
  7. J

    Clients Can't Pay Invoice after Upgrade

    I recently updated the server to plesk 11 and now when you try to pay outstanding invoices under the Account Tab, you get a blank page. We only allow payment via Paypal of Manual Payment. Any combination of these two gives the same result, a blank page. Everything else works, I can view the...
  8. J

    Domain Registration & Transfer

    Ok, that fixed it. Thanks for the support Eugene. I really should have picked that up. Thanks Again!
  9. J

    Domain Registration & Transfer

    I only see that option when you are trying to buy a hosting plan and you are selecting a domain to use with the hosting. If you select to buy a domain only, you do not see that option. See below a link to my online store. https://ecaribay-server-3.ecaribay.com:8443/store/store-2.html I...
  10. J

    Domain Registration & Transfer

    Eugene, you are right, that is what I was looking for. It seems that that is not presently possible. Therefore, is there any way at all to allow for clients to transfer domains for parking via the plesk interface. Presently, I have a client who already has a subscription for hosting, they...
  11. J

    Domain Registration & Transfer

    I have plesk 10.3.1 installed with all the latest updates. Additionally I am using enom as my domain registrar. The problem is that when someone searches for a domain using domain search, and the domain is not available, I would like them to have the option to transfer the domain to my...
  12. J

    Users can't login to Plesk 10.3.1

    I don't understand, because all of my customers have subscriptions, I was always using the CBM. When I upgraded from 10.2 to 10.3 CBM was broken and had to be restored. I don't know if this had anything to do with this present problem.
  13. J

    Users can't login to Plesk 10.3.1

    I have been having a series of complaints from users since I upgraded from plesk 10.2 to 10.3. Users can't login and get the following error. Error: Authentication failed: invalid username or password specified I checked their accounts and reset their passwords but that didn't help. I...
  14. J

    Not getting past initial configuration of CBM after upgrade

    I have been running CBM and Plesk since 10.1 and everything was fine. I just upgraded from 10.2 to 10.3. After logging in I tried going to CBM from within plesk by clicking one of the business manger links. I got an interim page that said that CBM was being upgraded to 10.3. That completed...
  15. J

    Plesk 9 -> 10 and Billing/Business Manager Bundle issues

    I am using a new server and I have been trying to migrate accounts from my plesk 9.5.x server to the new one with Plesk 10. The migration works great. The problem actually occurs when you import the subscription into the Customer Business Manager (billing 7). Once you do this, the business...
  16. J

    Plesk 9 -> 10 and Billing/Business Manager Bundle issues

    I am also having this, problem and I can't find a fix or workaround anywhere online. Did you ever get past this?
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