• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. W

    Plesk failing to create email account

    All figured out. IPs were listed in Plesk, but they were not in smartermail. Add to smartermail, and good to go.
  2. W

    Plesk failing to create email account

    This is a brand new server, which we have 17 others with the exact same setup and versions, with: Windows Server 2008 R2 Plesk 11.5 Smartermail (local) MailEnable is NOT installed (and verified through Plesk upgrade system) When I try to create a domain I get the following: Invalid...
  3. W

    PMM - Change default backup location

    Source server was changed fine with Igor's method for the PMM. Need the destination server's tmp location changed.
  4. W

    PMM - Change default backup location

    Igor, this will change the temp location on the source server, but it will not change the tmp location on the destination server. I did both methods with a server reboot. How is it done on the destination? Also, I really just want the plesk configuration, and not the data. I will transfer...
  5. W

    PMM - Change default backup location

    Plesk 11.5 (Windows Server 2008 R2) I changed the dump location, but how do I change the default backup location on the destination server from: C:\Program Files (x86)\Parallels\Plesk\PMM\tmp to: D:\temp ????????????????????????????????? Also, how do I change it on the source...
  6. W

    Domain suspended in PSA, but subscription is fine.

    I have an issue where I try to click on the mail tab logged in as a client and I get "Access Denied". The subscription is active and in the psa the status under domains is 0, but 1 of the child domains under the subscription status is 2. I tried updating the status to 0 on the child domain...
  7. W

    Internal error: Failed to connect to sitebuilder

    Internal error: Failed to connect to sitebuilder - missing or incorrect C:\Program Files (x86)\Parallels\Plesk\/sb/include/init.php Message Failed to connect to sitebuilder - missing or incorrect C:\Program Files (x86)\Parallels\Plesk\/sb/include/init.php File Connector.php Line 19...
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    PMM Conflict Error. Can't figure out what this is

    conflicts_description. We figured it out though. The client bought the hosting company from somebody else and when hen did, the previous owner created a new admin account and deleted the original one from the psa database. When restoring the backup, the admin account that existed was not...
  9. W

    PMM Conflict Error. Can't figure out what this is

    Hi everybody! First off, thanks in advance for helping however you can. I received this conflict which is causing Plesk Restore to error out when trying to run. The error is: <conflict id="0" guid="b72a34858def2872ec2824475b3ca867"> <type> <timing> <reason-description plesk-owner-guid=""...
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